Jake did a fantastic job guiding me and my husband through a re-fi. He added the personal touch that made me feel as if I was working with the bank down the street...only with better rates! It's because of Jake's assurances that we went with Rocket Mortgage and we couldn't have been happier!
Wyman Bontrager
Wyman Bontrager
541
Jake kept me informed thru the process and led me thrugh the forms in a professional manner.
Jerry Wang
Jerry Wang
551
Jake is very professional and curteous throughout the whole refi process. I would highly recommend him for your loan need
Dennis Piche
Dennis Piche
551
Jake made the whole experience feel like I was dealing with a long lost cousin rediscovered!! Real personable guy, plus was unbelievably quick to respond to my phone calls plus always answered all of my questions or concerns with clarity and simplicity, plus kept in touch with me at every nuance of the process as it pressed forward...... you have an exquisite blend of warmth, knowledge & ...Jake made the whole experience feel like I was dealing with a long lost cousin rediscovered!! Real personable guy, plus was unbelievably quick to respond to my phone calls plus always answered all of my questions or concerns with clarity and simplicity, plus kept in touch with me at every nuance of the process as it pressed forward...... you have an exquisite blend of warmth, knowledge & professionalism in this fellow!! He made your CEO's Mission statement a reality! Warm Regards, Dennis G. Piche'Read MoreRead Less
Bob Conn
Bob Conn
551
Very pleasant polite professional no question was left unanswered gave us advice.
Eric Williams
Eric Williams
551
Jake recently helped my wife and I refinance our home. I didn't think it was possible based on credit and loan to value issues, but Jake was able to find a solution that allowed us to successfully refinance our home. It saved us a lot of money and was a tremendous blessing to our family. Jake was extremely professional and knowledgable about everything. I will continue to work with Jake for any ...Jake recently helped my wife and I refinance our home. I didn't think it was possible based on credit and loan to value issues, but Jake was able to find a solution that allowed us to successfully refinance our home. It saved us a lot of money and was a tremendous blessing to our family. Jake was extremely professional and knowledgable about everything. I will continue to work with Jake for any future help needed with our home loan and would recommend him to all of my family and friends. Read MoreRead Less
Gene Morani
Gene Morani
551
Jake was great. The process was quick, easy and professional. Highly recommend.
Charline Height
Charline Height
551
After receiving a letter in the mail from Rocket Mortgage about refinancing our home. We made a call and was connected to Jake Cerqua. We explained to him what we were looking for, and he explained to us everything we had to do to start the process. Jake and his team worked with us every step of the way. It was our pleasure to work with Jake from the beginning of the loan until the closing. In ...After receiving a letter in the mail from Rocket Mortgage about refinancing our home. We made a call and was connected to Jake Cerqua. We explained to him what we were looking for, and he explained to us everything we had to do to start the process. Jake and his team worked with us every step of the way. It was our pleasure to work with Jake from the beginning of the loan until the closing. In our opinion, Jake Cerqua is a great asset to your company, and you should be proud to have him on your team. Thanks Jake and your team!Read MoreRead Less
Wanda Curry
Wanda Curry
551
My experience with Jake an Rocket Mortgage were great! Jake made the transaction smooth and we were comfortable with his knowledge, willingness to answer questions and explain each step taken.
John Kraus
John Kraus
551
Jake Cerqua has been a blessing from the first day we met on the phone. As a representative of Rocket Mortgage, Jake and his Detroit team (Nick and Melissa) were honest, courteous, friendly and informative. They are professional. We always knew where we were in the process. There were no surprises. Before Jake, we were afraid to answer the phone because of creditors calling and threatening us. ...Jake Cerqua has been a blessing from the first day we met on the phone. As a representative of Rocket Mortgage, Jake and his Detroit team (Nick and Melissa) were honest, courteous, friendly and informative. They are professional. We always knew where we were in the process. There were no surprises. Before Jake, we were afraid to answer the phone because of creditors calling and threatening us. After Jake and the great folks at Qicken, we answer all calls with confidence. During Mass this morning, we prayed for Jake and the folks at Rocket Mortgage. We feel blessed. Thank you Jake.Read MoreRead Less
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