My experience with Jake an Rocket Mortgage were great! Jake made the transaction smooth and we were comfortable with his knowledge, willingness to answer questions and explain each step taken.
John Kraus
John Kraus
551
Jake Cerqua has been a blessing from the first day we met on the phone. As a representative of Rocket Mortgage, Jake and his Detroit team (Nick and Melissa) were honest, courteous, friendly and informative. They are professional. We always knew where we were in the process. There were no surprises. Before Jake, we were afraid to answer the phone because of creditors calling and threatening us. ...Jake Cerqua has been a blessing from the first day we met on the phone. As a representative of Rocket Mortgage, Jake and his Detroit team (Nick and Melissa) were honest, courteous, friendly and informative. They are professional. We always knew where we were in the process. There were no surprises. Before Jake, we were afraid to answer the phone because of creditors calling and threatening us. After Jake and the great folks at Qicken, we answer all calls with confidence. During Mass this morning, we prayed for Jake and the folks at Rocket Mortgage. We feel blessed. Thank you Jake.Read MoreRead Less
Jeremy Oxley
Jeremy Oxley
551
Jake has been a very helpful and reassuring presence through what can be a very stressful process. He walked us through not just one, but two, refinancing situations simultaneously and his regional knowledge of local finance regulation and insight of underwriting protocal was invaluable throughout the process. I highly recommend him to anyone considering a refinance.
Larry Hall
Larry Hall
551
My experience with Jacob was great. I was always kept in the loop on information or anything concerning the loan process. If i had questions ( I did) they were answered promptly and honestly. As the process moved forward, he kept me advised on where we were at so I didn't sit here in the dark and wonder what, if anything , was going on with my loan. I would recommend him to anyone seeking a loan
Margaret McIntyre
Margaret McIntyre
551
Jake was very helpful, friendly and responsive. He returned calls and emails very quickly, he explained the details of every aspect of my loan and answered all my questions and it turned out all his answers were accurate. He is very hard working including responding to email questions on a Sunday morning and even called me to follow up. I highly recommend working with Jake. He made my ...Jake was very helpful, friendly and responsive. He returned calls and emails very quickly, he explained the details of every aspect of my loan and answered all my questions and it turned out all his answers were accurate. He is very hard working including responding to email questions on a Sunday morning and even called me to follow up. I highly recommend working with Jake. He made my experience a pleasure instead of a nightmare.Read MoreRead Less
Rate your experience with Jake
How many stars would you give Jake?
Please provide a rating.
Write Jake a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Jake may use my verified review on social media, in print, and in other contexts that will help Jake's business.