Jake Cerqua

Phoenix, AZ

NMLS 1211757

Triple Crown Banker

Jake's Reviews

Marc Labroli
In this day and age Rocket Mortgage/Rocket mortgage is the way to go. You log onto the website - upload all the required info - and then are alerted when more info is needed. But you still need someone to talk you through the process - for as long or as brief as you need - from rates to closing costs. I dealt with Jake who was extremely patient, knowledgeable, and helpful. He was very friendly and...In this day and age Rocket Mortgage/Rocket mortgage is the way to go. You log onto the website - upload all the required info - and then are alerted when more info is needed. But you still need someone to talk you through the process - for as long or as brief as you need - from rates to closing costs. I dealt with Jake who was extremely patient, knowledgeable, and helpful. He was very friendly and made the process as simple and straightforward as possible. I always dreaded these processes in the past with brick and mortar banks but my only regret is waiting as long as I did while the rates were rising!Read MoreRead Less
Laura Gary Anderson
I can’t say enough about my experience with Jake Cerqua; he has always gone above and beyond his duties with me and my husband in assisting us with our loan. This is the second time, I have worked with Mr Cerqua. I always know that I will get the best and most honest treatment whenever I interface with Jake Cerqua. I have nothing but the highest regard for Jake; both me and my husband feel the ...I can’t say enough about my experience with Jake Cerqua; he has always gone above and beyond his duties with me and my husband in assisting us with our loan. This is the second time, I have worked with Mr Cerqua. I always know that I will get the best and most honest treatment whenever I interface with Jake Cerqua. I have nothing but the highest regard for Jake; both me and my husband feel the same way; Jake represents Rocket Mortgage in a great way.Read MoreRead Less
Alison Schwartz
Jake made the process easy and was quick to respond to any inquiries or concerns.
Kelly Headman
Jake did a tremendous job walking us through the whole process of refinancing our mortgage. He was extremely courteous with all of our questions and concerns. Due to him the process went smoothly and quickly with no issues. Jake is very personable which in turn makes you want to work with him. If we ever feel the need to refinance again we would recommend him to our family and friends.
Michael Vickery
The entire process went smoothly and Jake kept me informed through out. I couldn't be happier with how I was treated.
Gary Waterbury
Jake understood that I wasn't really comfortable with computers and took the time to work with me via telephone to get my loan processed. Thank you Jake. Truly an outstanding Rocket Mortgage representative.
Jim Zotti
Jake was very professional and knowledgeable with the entire refinance process. He was upfront with what documents were required and walked us through the entire online process. He kept all scheduled meetings and returned all calls in a timely manner.
John DelGrosso
Jake was always communicative and kept me informed throughout the entire process making sure that I understood all that was occurring along the way. Jake has a total grasp on what he does to ensure that things flow smoothly and that there is very little or no opportunity for frustration and apprehension in completing the refinance endeavor. I recommend dealing with Jake and the entire Rocket ...Jake was always communicative and kept me informed throughout the entire process making sure that I understood all that was occurring along the way. Jake has a total grasp on what he does to ensure that things flow smoothly and that there is very little or no opportunity for frustration and apprehension in completing the refinance endeavor. I recommend dealing with Jake and the entire Rocket Mortgage team if you want professional, courteous, and speedy service.Read MoreRead Less
Wendy Kicklighter
Jake was very nice and always available to address my concerns. He seems to really care about his
customers. Going through a refinance is never pleasant but Jake did his best to make it as painless as possible. Thank you Jake.
Kevin Wilkin
Jake was great!! Took the time to help us out and made great suggestions to help guide us. I will use Jake again if the need arises. Thanks Jake!!