Jake Cerqua

Phoenix, AZ

NMLS 1211757

Triple Crown Banker

Jake's Reviews

Susan Watson
Jake did something no other company could do. We did refinance. It was due to his knowledge of his products and the ability to explain each of them. We were impressed with his service and cannot thank him enough. Jake is a valuable employee, one Rocket Mortgage should be very pleased with!!!
Gail Parker
Jake was very helpful and available whenever I had a question or concern. Great phone presence. My only caution would be to be sure that the sales teams are accurate in the initial details of the process. I was explicit about no money payout up front, and was assured that would be no problem. This was not the case.
Shellie Crawford
Jake was able to accommodate all of my needs from our very first conversation throughout the entirety of the loan process. Excellent customer service and great to deal with.
Jackie Burnett
Very easy to work with. Kept us informed of the status of our re-fi frequently.
Keith Hovorka
Jake and his team are very knowledgeable and took care of everything. He was able to do things that no other mortgage company did for me. If you don't have Jake, you have the wrong mortgage person.
Deanna Kline
Jake Cerqua was very attentive, professional, understanding, forthright, and helpful as I went through the Rocket Mortgage Process. I received an email from Rocket Mortgage and thought I'd just check out the process and I really didn't plan on refinancing, since I had done that about two or three years ago. However, after Jake contacted me and we spoke, I felt that the increased value and lower ...Jake Cerqua was very attentive, professional, understanding, forthright, and helpful as I went through the Rocket Mortgage Process. I received an email from Rocket Mortgage and thought I'd just check out the process and I really didn't plan on refinancing, since I had done that about two or three years ago. However, after Jake contacted me and we spoke, I felt that the increased value and lower rate to refinance would be a good decision. So I completed the process with Jake supporting me and helping to make everything go very smoothly. I enjoyed working with him.Read MoreRead Less
Kelvin Jordan
It was a wonderful experience working with Jake and his team. He was very professional and I would recommend him to my friends. This was my first time refinancing and I did not know what to expect. Jake and his team make it very easy. I am well please.
Mary Edgerton
From first contact with Jake everything wet smoothly. I recommend Jake and I recommend Rocket Mortgage-in fact I have to one of my friends already.
William Divitto
Jake and his were Excellent.. I give them all a 5 Star
Camille Lunt
From the start of the process to the end, Jake was professional, prompt, and knowledgeable. We immediately felt confident in his abilities and he never faltered. A great experience from start to finish.