Jake Kelley

Phoenix, AZ

NMLS 1751748

Senior Solution Benefit Consultant

Jake's Reviews

Ryan Knowles
Jake did an amazing job. Was prompt and accurate with his information. Thank you for making this challenging process as good as it can be!!!
Omar Burgos
Jake Kelley is very knowledgeable and he works with you to get the best possible offer, gives you different options and follows up with you. Very professional!!
Gail Boeckman
Jake was very easy to work with. He is kind and courteous. He is vary knowledgeable and patient.
Jim Greene
Very professional and responsive
Amy Waters Stewart
He help me along the way and very helpful and knowledgeable.
Kellie Keeney
Jake was awesome!! He was there to assist at all times. He’s great! Highly recommend him! 😀
Rose Mancini
Jake was quick to respond to me and to answer any questions that I had.
Debra Weimer
He was good to work with. He was quick to respond if we had questions.
Janice Vasilenko
Rocket Mortgage in total, and Jake Kelley in particular, did an extraordinary job in leading and managing this entire mortgage refinancing process. He is experienced and extremely knowledgeable. He created a way for me to consolidate two loans into one and realize huge monthly savings. His communication skills are extraordinary. He listens really well and communicates in simple, understandable...Rocket Mortgage in total, and Jake Kelley in particular, did an extraordinary job in leading and managing this entire mortgage refinancing process. He is experienced and extremely knowledgeable. He created a way for me to consolidate two loans into one and realize huge monthly savings. His communication skills are extraordinary. He listens really well and communicates in simple, understandable terms. He proactively shared what the entire process would be and what each next step would be. The process went exactly as he described. Jake's customer service and attention to detail are at the highest level. Rocket Mortgage's client services team is also fantastic, and I believe made better by Jake's leadership. Perhaps most importantly, Jake is a nice person and an absolute pleasure to work with. From our first conversation to our last, I can tell that he is genuinely interested in me as a person, and helping me to get the best possible solution to meet my needs. I have owned six homes in my life and have closed on more that 10 mortgages and refinancing. Most, if not all were a nightmare. Thanks to Jake and his team, this one was an absolute pleasure.Read MoreRead Less
Richard Baker
Jake was great! Did app over the phone and handled most everything. Very little was needed as used info on file already in system. Thank you Jake for great service.