Working with Jake was fantastic from start to finish. He made me feel comfortable and confident every step of the way; there's a lot of high anxiety being a first time homebuyer and Jake was always able to quickly answer my questions, provide guidance, and ease my anxiety. I really hope this review captures how happy I am with the service I received.
Kate Cottrell
Kate Cottrell
551
Jake was super friendly and informative. I wish he was able to do the entire loan process! He made everything so easy and stress free.
GiGi D'Luccia
GiGi D'Luccia
551
I would always hear people saying buying a condo was a hassle. I can honestly say Jake made the process more than smooth for me. He was always available to answer any of my questions, was always very professional, friendly and patient enough to sometimes explain something to me twice. It was overall an amazing experience and I would 100% recommend him to my friends & family.
Vinnie Hermany III
Vinnie Hermany III
551
Worked with Jake with two loans at the same time. Jake was very helpful for a smooth transaction. Even when things were bumpy he still worked to find solutions. Looking forward to working with Jake again
Kitt Jacobs
Kitt Jacobs
551
I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an...I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an email, a phone call or the opportunity to make sure I had every thing I needed for my approval. Fast forward, two hurricanes, and eleven months later I am back in the market, I call Jake and I promise you it was as though I had kept in touch all those months. Once again Jake who remains professional and patient was ready to go to work. Jake answers every phone call, text, and email so promptly, that you forget he has other buyers/customers. On top of that Jake is an Executive/Senior Banker and yet I have not met anyone so humble and approachable in this industry. I am 1700 miles a way, however when ever I communicate with Jake in regards to my home loan, or any related business I guarantee you that I feel I am right there at the Rocket Mortgage Headquarters. Rocket Mortgage you got this right, bringing Jake into the Rocket Mortgage Family. Jake don't you loose that amazing attitude and drive and eagerness to help buyers make dreams come true. Jake may all your dreams come true, I wish you an amazing year and that for all you give may the same be given to you.Read MoreRead Less
LoveLove Miller
LoveLove Miller
551
Very helpful, and very diligent person. If you have a problem Jake is your man.
Michael Friedel
Michael Friedel
551
Jake was extremely helpful and went far beyond expectations to ensure that my home purchase was smooth and stress free. No matter if I called, texted, or emailed him, he always responded promptly with the information I needed. Jake was outstanding!
Daniel Vreeman
Daniel Vreeman
551
Jake was absolutely excellent. He was efficient and professional. Jake is great to work with and he gave me the best rate. I will recommend him to everyone .Jake you're the BEST!! Thank you, Dan.
Chloe Secor Schafer
Chloe Secor Schafer
551
Jake guided me through the loan process in a proactive way ensuring that I submitted and responded to requests for information in a timely manner.
Michael Olbrys
Michael Olbrys
551
Jake was excellent. He made the the loan process easy! He was always available for questions. Couldn't have asked for a better representative.
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