Jake was awesome and supportive throughout the entire loan process. He was always available to respond to my questions and concerns. I only want to work with Jake, and will recommend him to my family, friends, and colleagues.
Annette Tolentino
Annette Tolentino
551
Jake was great to work with. When I had questions or issues he got back to me quickly and resolved issues in a timely matter (quickly). Jake made the whole loan process easy. I would refer him to any of my friends that are looking for a mortgage.
Joseph Ma
Joseph Ma
551
Maybe better communication upfront of the closing cost estimate and estimate breakdown in order to avoid confusion down the line. Otherwise, very pleasant and easy to work with.
Matt Clements
Matt Clements
551
Jake was exceptional to work with. Very helpful every step of the way. Answered all of my questions and made my wife and me feel very confident about our decision to mortgage our new home through Rocket Mortgage. Thanks again Jake!
Anisha Hammer
Anisha Hammer
551
Jake was great to work with, and delivered above and beyond our expectations, especially in our accelerated time frame!
Pedro Ramirez
Pedro Ramirez
551
Jake was extremely knowledgeable, professional and responsive throuout the whole process!
Cory Dobbie
Cory Dobbie
551
Jake first worked for me in 2016 to purchase a home after 4 years earlier having a short sell behind me. Jake made it simple and made me feel comfortable with this new error of getting a mortgage. I just purchased my second home with Jake and it was even quicker and simpler, after getting my letter for the realtor in a few minutes Jake followed up with me and stayed up to date on my home search. ...Jake first worked for me in 2016 to purchase a home after 4 years earlier having a short sell behind me. Jake made it simple and made me feel comfortable with this new error of getting a mortgage. I just purchased my second home with Jake and it was even quicker and simpler, after getting my letter for the realtor in a few minutes Jake followed up with me and stayed up to date on my home search. That may seem like he was a bother but it helped me to be able to ask a couple of questions instead of having to reach out to him. I will call him on my next purchase.Read MoreRead Less
Trudi Lowry
Trudi Lowry
551
This is who you want working on your behalf. If you are looking for a consistent , honest partner in the house buying industry... then call Jake!
Greg LeighAnn Huey
Greg LeighAnn Huey
551
Jake was very professional, he would call or email everyday to keep me updated on the loan's progress. There was never a moment where he wasn't positive. He told me from day one that we would close on this loan and close on it quickly. I would highly recommend Jake and his team from Rocket Mortgage.
Richie Brignac
Richie Brignac
551
My experience with Jake was somewhat bitter sweet. He was the first to reply to my many applications for a mortgage and answered all my questions and concerns. Throughout the process he was honest and I felt he really cared about getting me the best deal possible. When another mortgage company offered me an unbelievable deal that seemed too good to be true, he went through the offer with me to ...My experience with Jake was somewhat bitter sweet. He was the first to reply to my many applications for a mortgage and answered all my questions and concerns. Throughout the process he was honest and I felt he really cared about getting me the best deal possible. When another mortgage company offered me an unbelievable deal that seemed too good to be true, he went through the offer with me to make sure it was indeed true. After he reviewed the deal with me, he was honorable and a gentleman and told me it was a good deal. Jake could have put doubt in my mind about the deal and talked me out of it, but he didn't! Because he was honest to me, when he didn't have to be, I have the upmost respect for him and will refer anyone to him in the future. Thank you Jake very much!!!Read MoreRead Less
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