Jake Williams

Detroit, MI

NMLS 1663408

Triple Crown Banker

Jake's Reviews

Troy LeFevre
Jake was very easy to work with and made refinancing my home easy and fast. I didn't feel pressured at all to just sign on the line until I understood and had all of my questions answered. BZ Jake
Alison Watson
Working with Jake was great was great. Anytime I had a question or a concern Jake would answer my question or calm my concern immediately.
Being that this was my first time at refinancing my home, I felt silly with all my questions and concerns and expressed my feelings to Jake. I even apologized to him for feeling like I was taking up his time with my lack of knowledge of refinancing with so many...Working with Jake was great was great. Anytime I had a question or a concern Jake would answer my question or calm my concern immediately.
Being that this was my first time at refinancing my home, I felt silly with all my questions and concerns and expressed my feelings to Jake. I even apologized to him for feeling like I was taking up his time with my lack of knowledge of refinancing with so many questions! His response was very professional and calmed me right away. He told me that was why he was there, to answer my questions, concerns and to make the refinancing go as smoothly as possible. He also said he would rather me ask questions than to feel like I was being left in the dark and being confused about the process and to please feel free to contact him at any time.
He was very open as to how to contact him giving me his direct line at Rocket Mortgage and his mobile number telling me that if he didn’t answer, to leave a message and he’d get back with me. Of course initially when he did this I was thinking, sure he will, I’ll hear back from him when he can get back with me. After all, I’m not his only client!!! Surprisingly, Jake got back with me with in hours or if I called late in the day it was early the next morning!
Jake was a great client representative to work with and I would highly recommend him to anyone considering working with or dealing with Rocket Mortgage.Read MoreRead Less
Cathy Akers
Jake was very helpful throughout the entire process.
Chuck McMath
He made refinance easy and with no pain
Aaron Henry
Jake is outstanding, kowlddgable and was very helpful throughout the refinancing process. He was very easy to talk too not only as a customer, but as a person. I was dreading the process, but Jake put my mind at ease. He stayed in contact and made sure I was keeping up with my checklist in the entire process. I hope Rocket Mortgage is appreciative to have Jake on their team. I know I am ...Jake is outstanding, kowlddgable and was very helpful throughout the refinancing process. He was very easy to talk too not only as a customer, but as a person. I was dreading the process, but Jake put my mind at ease. He stayed in contact and made sure I was keeping up with my checklist in the entire process. I hope Rocket Mortgage is appreciative to have Jake on their team. I know I am appreciative to have had him leading me through the refinancing process. I don’t think the process could have gone any smoother.Read MoreRead Less
Julian Villanueva Jr.
Jake was straight forward with me very easy to work with and very informative never missed lead me in any info .
Patricia Allen
If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. As I expressed to you today, I expected the same old run around waste of time service I usually get when inquiring about refinancing. Thank you for going above and beyond to be of service to me. Best...If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. As I expressed to you today, I expected the same old run around waste of time service I usually get when inquiring about refinancing. Thank you for going above and beyond to be of service to me. Best Regards, Patricia AllenRead MoreRead Less