James Bucci

Phoenix, AZ

NMLS 1687467

Triple Crown Banker

James' Reviews

Douglas Long
As a loan originator, James was knowledgeable and helpful, and provided a fair refinance offer from Rocket. There were, however, a few "hiccups" during the negotiations. He adjusted the origination fees down, then later submitted loan documents with the higher original fees.
There were also some annoying issues with loan processing, but these were unrelated to James. Specifically, the ...As a loan originator, James was knowledgeable and helpful, and provided a fair refinance offer from Rocket. There were, however, a few "hiccups" during the negotiations. He adjusted the origination fees down, then later submitted loan documents with the higher original fees.
There were also some annoying issues with loan processing, but these were unrelated to James. Specifically, the processing staff requested 3 different requests regarding our Living Trust, for 3 different documents. Each of the requests were a minimum of 4 or 5 days apart, thus delaying the loan settlement by several weeks. It made me feel that the Rocket Underwriting or the Processing departments had never seen a Living Trust before!Read MoreRead Less
James Ziegler
loved working with James very knowledgeable and friendly
Andrea Dickens
James was a pleasure to work with and consistently went out of his way to accommodate my schedule. He was responsive, knowledgeable, and always provided clear answers to my questions. I’ll definitely be working with James and Rocket Mortgage again in the future.
Shalom Jacobs
Excellent customer satisfaction 👌
Bob Lapaze
James was knowledgeable and helpful when I was deciding on which path to take in my search for cash to do some home improvements. I recommend Rocket Mortgage to anyone.
Kate Booth
Wonderful communication, very accessible
Joshua Hursey
James was fantastic to work with, as was the entire Rocket team. He was super informative and professional, and he walked me through the entire process step by step in a way that I understood. 10/10 would recommend working with James & Rocket.
Darryl Robinson
Very Professional. Kept me in the loop throughtout the process.
James was very professional and informative.
Raevonne Coleman
We feel James was the ultimate professional, kind and informative.