James was very professional, we had some delays with closing due to covid-19 but he helped me during the process responding to any question I had. Definitely recommended!
Nancy Beitzel
Nancy Beitzel
551
James was a pleasure to work with ....friendly, and professional. He was always there to answer any questions. He made everything about my refinance so easy. I highly recommend working with him.
Julio Morejon
Julio Morejon
551
A big "Wow". James was extremely professional, friendly and efficient. He made mortgage application process impressively simple and to the point. James got me an excellent rate and a very simple good faith est. Furthermore, when gathering the data on my home, he pointed out that my current insurance premiums appeared very high and I should look into it. This led me to investigate further and via ...A big "Wow". James was extremely professional, friendly and efficient. He made mortgage application process impressively simple and to the point. James got me an excellent rate and a very simple good faith est. Furthermore, when gathering the data on my home, he pointed out that my current insurance premiums appeared very high and I should look into it. This led me to investigate further and via State Farm I am now saving over $8,800 per year in premiums once I bundled home and auto. James is now celebrity in my house. Very impressed with Rocket Mortgage and their efficient staff and teams. I am recommending them to everyone that is considering a mortgage.Read MoreRead Less
Paula Harris
Paula Harris
551
James made the process of refinancing my home so easy. He was extremely knowledgeable and very friendly. I enjoyed working with him. Great job, James!
Robert Holliday Jr
Robert Holliday Jr
551
Friendly,clear spoken, with a sense of humor.He listen to what I wanted in a refi loan and made it happen just like we talked. Good job and enjoyed working with him. As well with all the client care team.
Martie Ahmann
Martie Ahmann
551
James was very knowledgeable and helpful throughout the whole process.
Peter Andrews
Peter Andrews
551
I recommend James strongly. In the midst of the Covid crisis he was professional, highly knowedgeable, and flexible. He helped us to identify the right mortgage product and get the rate we were looking for. When we had a change of employment status in the family, James scrambled to be sure the transaction went through with only the minimal adjustments required, and right on time. When we ran ...I recommend James strongly. In the midst of the Covid crisis he was professional, highly knowedgeable, and flexible. He helped us to identify the right mortgage product and get the rate we were looking for. When we had a change of employment status in the family, James scrambled to be sure the transaction went through with only the minimal adjustments required, and right on time. When we ran into bureaucracy verifying our RE tax payment, which had been affected by post office delays, it was just dealt with. James took everything into stride, took my calls late into the evening, and didn't allow anything to disrupt things. No organization is perfect, and there were inevitably glitches in the process that James couldn't control. But everything important got done smoothly, we had a banker that felt like an ally, and the transaction closed like clockwork. This was our second mortgage transaction with Rocket Mortgage. We came back to them based on our first experience and feel good about the decision. Quality company, excellent banker.Read MoreRead Less
Tatia Hill
Tatia Hill
551
James was very easy to work with and was extreme knowledgeable about refinancing my co op! Anytime I had a question, he responded quickly and was able to answer my questions. He always checked in and help me to get this deal closed! I would definitely recommend to anyone who is in the process of getting a mortgage or refinancing that they should work with James!
Allen Sosdian
Allen Sosdian
551
Incredibly easy process by talented, professionals.
Bob Spille
Bob Spille
551
This is the third loan processing that I have had the priviledge of working with James as my representative. In all respects he is the consumate professional and has always delivered everything he promised. I would gladly welcome his assistance in the future.
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