From the very first moment I spoke with James I felt comfortable. He’s a very personable guy! We talked about many things other than the loan. Three weeks later he remembered what we had talked about. The thing I really like is that he genuinely cared about our situation. He suggested options that we had not thought of or new about. His knowledge helped us acquire the best loan we could get! We ...From the very first moment I spoke with James I felt comfortable. He’s a very personable guy! We talked about many things other than the loan. Three weeks later he remembered what we had talked about. The thing I really like is that he genuinely cared about our situation. He suggested options that we had not thought of or new about. His knowledge helped us acquire the best loan we could get! We came out much better than we thought we ever could have! Another we liked was that there was no hard sell! It recommend different avenues and once we made up our minds he did all he could to help us down that path. The entire process was easy and painless. He was there to hold are hands all the way through until the end. And he will continue to service our loan in the future! We are extremely pleased about that! All I can say is give him a call and talk to him for five minutes. You will see that he has your best interest at heart! The website was all extremely helpful and so were the others involved. We could not have ever anticipated such a smooth process! To James we thank you from the bottom of our hearts! This is life changing for us!Read MoreRead Less
Sherri Johnson
Sherri Johnson
551
Thanks !! I really appreciated your efforts through the whole process. And particularly appreciated you keeping me in the loop throughout. The process was very easy, James did what he said he would do, in a very timely manor. I did not have to guess at anything, this process was the best.
Martha Haley
Martha Haley
551
James is very customer focused , very knowledgeable. He helped me to find the mortgage that is best for me. James has a great work ethic.....he answers all calls & texts in a timely manner. He's very patient and explains the loan process. I will tell all my friends that "James is the person to contact " for any of their mortgage needs. James cares about his customers and helps them to understand ...James is very customer focused , very knowledgeable. He helped me to find the mortgage that is best for me. James has a great work ethic.....he answers all calls & texts in a timely manner. He's very patient and explains the loan process. I will tell all my friends that "James is the person to contact " for any of their mortgage needs. James cares about his customers and helps them to understand which loan is best for them. Thanks James for great customer service.Read MoreRead Less
Rick Buckeye
Rick Buckeye
541
You really did a great job with providing me all of the necessary information which helped in developing a good experience with the refinancing. I really enjoyed the experience with you and working out the details. If any one asks me for the “guy to go to” in the mortgage arena I will most certainly recommend that you be contacted or be placed at the top of the list.
Joanne Bryan
Joanne Bryan
551
Working with James was a very pleasant experience. His knowledge of the mortgage business is reflected in his work ethic and great personality. Was very hesitant about applying for the mortgage refinance but James made it a simple process all the way. I would highly recommend contacting James for your financial needs.
Julio Yuen
Julio Yuen
551
I wanted to Refinance my home had big problems with my current Mortgage Company,they were ineficient,incompetent no need to say more. A friend of mine told me how good and efficient Rocket mortgage is, I took his advise spoke to Mr James a very pleasants and helpul agent and he promise me that he will get it done. I was burned out from all of the prior paperwork that I had to do and was hesitant...I wanted to Refinance my home had big problems with my current Mortgage Company,they were ineficient,incompetent no need to say more. A friend of mine told me how good and efficient Rocket mortgage is, I took his advise spoke to Mr James a very pleasants and helpul agent and he promise me that he will get it done. I was burned out from all of the prior paperwork that I had to do and was hesitant that he was going to make it happen. Well let me tell you I finally close on the Refinancing of my Mortgage it was quick , organize, and on time everything fell in place just how he said it would me. So if you need too Refinance or buy a home give him a call.
Mr. Easley was very easy to work with. He helped me navigate the paperwork required, use the computer to load documents, sign necessary documents, and was able to structure the loan to fit my individual needs. I would highly recommend Mr. Easley at Rocket Mortgage.
Denise Fields
Denise Fields
551
Thanks for all your help, and being patient with me as i was trying to decide what to do what was best for me.
Adela Calderon
Adela Calderon
551
I took a chance to call Rocket Mortgage for a mortgage to my home. James Easley had all the numbers that would work for a loan. So I went with Rocket Mortgage. James had a lot of patience setting up my loan request, good customer service. He follow up with my questions to help me through the loan process which went smoothly and quickly. I would highly recommend James for Rocket Mortgage. Thank you
Karen Weber-Mullican
Karen Weber-Mullican
551
Mr. Easley was very easy to work with considering how tedious gathering all the documents can be to apply for a mortgage. He also took my circumstance into account (Hurricane Florence), being disabled, to make it work for me. Also was willing to share some things about himself to make it fun to talk to him. I would highly recommend him to be your banker at Rocket Mortgage.
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