Kind, knowledgeable and professional. All you want in a service representative.
Kathie Siebold
Kathie Siebold
551
To whom it may concern. Rocket Mortgage lians representative, Mr James Easley was a very courteous and professional liason between Rocket Mortgage and ourselves. We were grateful for his prompt responses And clarification along our process application. During which time can be stressful. We would recommend Rocket Mortgage if needed for refinancing. Being honest and straightforward in todays ...To whom it may concern. Rocket Mortgage lians representative, Mr James Easley was a very courteous and professional liason between Rocket Mortgage and ourselves. We were grateful for his prompt responses And clarification along our process application. During which time can be stressful. We would recommend Rocket Mortgage if needed for refinancing. Being honest and straightforward in todays market is a very valuable assest. Thank you, katherine and jeffery SieboldRead MoreRead Less
Karl Longbrake
Karl Longbrake
551
James really did a good job-very quickly and simple procedure
Randy Cheramie
Randy Cheramie
551
James did a great job explaining everything to me. We did a lot in just one hour! E-signed all the documents the next day. Arranged for the appraisal quickly then arranged closing! So quick!
Tj Hart
Tj Hart
551
We love Rocket Mortgage. We received a follow up call from a previous refinancing and ended up working with James on an equity loan. James was great to work with, he was prompt, diligent and worked with us to get the right strategy as well as the right product to meet our needs. We hope to work with James on our future needs.
Sandy Dunevant
Sandy Dunevant
551
Working with James was the easiest loan we've ever done. He was very informative and helpful.
Betty Stewart
Betty Stewart
551
mr. Easley was a very easy person to deal with. he helped me trough out the process, I would work with him any time.
David Rush
David Rush
551
I couldn't believe how easy and quick this was. James was very patient and explained everything perfectly. Definitely a pleasurable experience. He even checked in with me a couple of times to make sure things were going well. Thank you James!
Gary Ohlson
Gary Ohlson
551
James was very friendly and easy to deal with. He He didn't just tell you what he needed; he helped you get the information or he got it for you. He kept in contact with us all the time. There were no surprises, very knowledgeable person.
Kristina Haugen
Kristina Haugen
551
This was my first time refinancing my home and James made the entire process quick and painless. The entire refinance process only took 18 days. I really appreciated having James work around my schedule. He would work post business hours on my behalf since we were in different time zones.
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