I was so pleased with his knowledge and service. He was always available to answer any questions I had and made the process smooth and stress free.
Peter Andrews
Peter Andrews
551
I recommend James strongly. In the midst of the Covid crisis he was professional, highly knowedgeable, and flexible. He helped us to identify the right mortgage product and get the rate we were looking for. When we had a change of employment status in the family, James scrambled to be sure the transaction went through with only the minimal adjustments required, and right on time. When we ran ...I recommend James strongly. In the midst of the Covid crisis he was professional, highly knowedgeable, and flexible. He helped us to identify the right mortgage product and get the rate we were looking for. When we had a change of employment status in the family, James scrambled to be sure the transaction went through with only the minimal adjustments required, and right on time. When we ran into bureaucracy verifying our RE tax payment, which had been affected by post office delays, it was just dealt with. James took everything into stride, took my calls late into the evening, and didn't allow anything to disrupt things. No organization is perfect, and there were inevitably glitches in the process that James couldn't control. But everything important got done smoothly, we had a banker that felt like an ally, and the transaction closed like clockwork. This was our second mortgage transaction with Rocket Mortgage. We came back to them based on our first experience and feel good about the decision. Quality company, excellent banker.Read MoreRead Less
Tatia Hill
Tatia Hill
551
James was very easy to work with and was extreme knowledgeable about refinancing my co op! Anytime I had a question, he responded quickly and was able to answer my questions. He always checked in and help me to get this deal closed! I would definitely recommend to anyone who is in the process of getting a mortgage or refinancing that they should work with James!
Allen Sosdian
Allen Sosdian
551
Incredibly easy process by talented, professionals.
Bob Spille
Bob Spille
551
This is the third loan processing that I have had the priviledge of working with James as my representative. In all respects he is the consumate professional and has always delivered everything he promised. I would gladly welcome his assistance in the future.
Jodi Frederick-Houck
Jodi Frederick-Houck
551
James was extremely knowledgable about the whole refinance process. He was always available to answer our questions, which was very reassuring. We would recommend working with James at Rocket Mortgage to anyone looking to refinance!!
Patti Phelan
Patti Phelan
551
Great service! Answered all my questions and explained options in detail. Very knowledgeable and made process easy.
Tawnya Propernick
Tawnya Propernick
551
James was thorough and made our refinance experience simple and easy!
Tammy Boucher
Tammy Boucher
551
James was courteous and always helpful even with questions that seemed obvious. I have closed on over 6 houses and this by far was the easiest. James was there every step of the way.
Denise Andrew
Denise Andrew
551
James has been a pleasure to work with. I really appreciate his profesionalism . He was right on top of it and always one step ahead of the game. He helped me out of a tight situation. I lucked out to get James otherwise I'm not sure what would have happened. Thanks James, am forever grateful. My life is now improved !
Kari Angwin
Kari Angwin
551
James was great! He took the time to listen to us, find out what we needed, and got us in the loan that works best for us. Thank you James!
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