James Englehart

Detroit, MI

NMLS 1107609

President's Club Banker

James' Reviews

Audrey Tetreau
James was responsive and easy to work with. We felt he had our best interest at heart throughout the whole process.
Marilyn McAndrew
James is very knowledgeable regarding loan products and know exactly what was going to work best for us. Email communications from James were timely and easy to understand.
We were very satisfied with James' assistance. Highly recommend James!
Michael Grimm
James did a great job and quickly answered any questions we had!
Claire Devereux
James was amazing! Direct, thoughtful, mindful of our schedules, and guided us through the entire process. His knowledge of all the Rocket Mortgage products was impressive and he gave us so many choices/options for refinancing. Bravo to James!
Pam Davies Waagner
We were very pleased with the way our re-fi came together. Everyone was very helpful and we are pleased to have completed the process. Thank you for contacting us.
Margaret Glasgow
James was nice. Very persistant.
James Englehart
Reply from James Englehart:

Dear Margaret,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity...Dear Margaret,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. Please know I am here for you in the future.Read MoreRead Less

Pat Haley
James, from the beginning of our re-financing was right on top of things. He returned all my emails or phone calls within a mater of minutes, if not in an hour or two. Extemely knowledable concerning my questions.
Pat Gates
James was very easy to work with. Very helpful answering all my questions. A delightful person. He is an asset to your company.
Diane Pate
Great service, fast reply. Very easy to deal with. Answered all our questions!
David Ohse
James was very professional, friendly, and knowledgeable, answered all of my questions in a timely manner, I have never had any issue with anyone from Rocket Mortgage, every Rocket Mortgage employee I have had contact with has set the gold standard when it comes to customer service.