James Roberts

Detroit, MI

NMLS 259865

Triple Crown Banker

James' Reviews

Doc Brown
James Roberts provided outstanding service as my mortgage broker. He was very friendly, accessible for questions around the clock, and demonstrated a high level of expertise throughout the entire process. His excellent customer service made securing a mortgage a smooth and stress-free experience. I highly recommend James to anyone seeking a knowledgeable and personable mortgage professional.
Karen Cager
James Roberts THANK YOU for outstanding customer service! James was professional yet personable, very knowledgeable in mortgage servicing and in constant communication during the entire process. The home equity process was very smooth from start to finish.
Jim Benson
Excellent to work with very knowledgeable very helpful couldn't ask for a better person to help me through this mortgage
DENISE JONES
James is wonderful to work with. He helped me through out everything and was very responsive. Thank you James for all your help.
Denise Jones
Brenda Freeman
James constantly communicated with us from beginning to end. We had multiple changes, constant queries about our progress, and some random conversations. Each email, text or call usually resulted in resolutions. It was as expected from Rocket Mortgage. The bar is set high, and they continue to reach our expectations.
Gene Kelly
James was very professional polite and courteous he answered every question I had throughout the whole process would definitely recommend him to anyone I know looking for financing
Andrew Weinstein
James was a pleasure to work with, very responsive and focused on achieving our desired outcome. He has great hustle and a client centered attitude. We would definitely work with him again!
Fiona Robinson
James was awesome! He helped in so many ways, and I knew how passionate he was about his job. I don't know if I would've went through with the process with someone else because he "talked me off the edge" with the repairs. Great guy! Give him a raise. Thanks for all you do James!
Tammy Lake
I would give James Robert, 10 Stars. He was excellent polite and knows his stuff, if anyone can get a loan, refinance or anything he can. If he says it can be done believe him. I want to Thank him for standing on top of everything and never letting the ball fall when thing got tough. Thank you James. Rocket Mortgage has a wonderful and outstanding Loan Expert.
Robert Burton
Mr. Roberts is and was amazing in assisting us through the refinance process with Rocket Mortgage. He is knowledgeable of the business and really takes care of the customers. If I had my way, I say promote him now and do not let him get away!