James Roberts

Detroit, MI

NMLS 259865

Triple Crown Banker

James' Reviews

Jo-Ann Levy-Cohen
James was very helpful and knowledgeable- from the beginning of our refinance to the closing!
Stephen Kelly
Awesome service...very helpful with the loan process!!
Joseph Fawls
James is easy to work with and did a great job with my loan. He got me a good rate, and followed through at all junctures.
Jeff Degg Sr.
James was very efficient and did a great job answering all my questions quickly and taking care of all the problems that came up I would recommend him to everyone..
Marilyn Carney
James Roberts and the entire Rocket Mortgage team are very thorough in explaining the application procedure, terms and conditions of the Loan Process. There are no surprises and everything moves smoothly once the requested information is provided to them.
Madelyn Sawyer
James was one of the best people I have ever had the opportunity to work with. He helped me every step of the way with my home loan.
Richard Bungiro
I had a terrible experience with my bank, but once I submitted my info to Rocket Mortgage, James made the process stress-free. Thanks to James, Rocket Mortgage is now my go-to for home financing!
Chris Skrable
James was GREAT to work with. He was super available, responsive, and just friendly in what could have otherwise been a rather scary and mystifying process. Even when I'd moved on to other customer service folks (for other parts of the process), he kept checking in on me to make sure that I was doing OK, to answer questions, and to reassure me that I wasn't screwing anything up (too badly). I ...James was GREAT to work with. He was super available, responsive, and just friendly in what could have otherwise been a rather scary and mystifying process. Even when I'd moved on to other customer service folks (for other parts of the process), he kept checking in on me to make sure that I was doing OK, to answer questions, and to reassure me that I wasn't screwing anything up (too badly). I can't recommend him highly enough!Read MoreRead Less
Charley Reasor
I could not have been more satisfied with Jim Roberts and his entire team. From the first call to closing everything went smoothly, timely and as promised.
Herb Friedberg
James did a super job. He made sure all the e-signature was done correctly and he answered all my questions. He made getting a Rocket Mortgage very easy.