James Roberts

Detroit, MI

NMLS 259865

Triple Crown Banker

James' Reviews

James Mccartney
handled my loan in a very professional manner. he was very knowable and extremely courtesy through out the whole process.
Rebecca Russell
From day one, the amazing, courteous service was very much welcome. The professionalism and patience was totally awesome. Every step of the way I was well informed. There was always a platform provided for questions, which were immediately answered to my comfort. Rocket Mortgage is truly the best. I have already started telling people to use Rocket Mortgage. Thank you.
Christine Vogg
Thank you so much for making our refinance happen so quickly!
Kellie Trammel
I'm truly in amazement how expeditious the process went. James did an outstanding job from the very beginning. I would recommend James and Rocket Mortgage for your refinance needs.
Jeff Moses
Jim was real quick to handle any issues and seemed genuinely sincere about helping us through this process! Thank you!
Ginny Ford
I was pleased with Rocket Mortgage. The customer service could not have been better!
The process was pretty smooth. James made everything easy to understand and very patient with all my questions.
Kevandria Richards was extremely helpful! She called me quite often to keep me updated!
I couldn't be happier! I would recommend Rocket Mortgage to anybody!
Galo Fernandez
Mr James vast experience and ample knowledge makes him a great asset for Rocket Mortgage and all his customers
In one year Mr James has guided and done for me more than any mortgage bank have done in the past sixteen years ! He is always there and It is a pleasure to talk to him.
Annette Vogts
James Roberts was very thorough from the very beginning, listening to my personal situation and giving
me a few possibilities. He was always patient and prompt to return phone calls or concerns as they presented themselves. Mr. Roberts made this whole process as simple as possible and I highly recommend him.
Mary Taylor
I have had a wonderful re-fi experience and Jim was my go-to guy to make that happen! Professional, knowlegeable, communicative, and so willing to come up with options to put the deal together. Thank you, Jim! I hope your manager gives you a raise, well earned from my experience perspective!
Tommy Miller
James did an amazing job from day one when I first spoke to James he made sure I totally understood the whole mortgage process he was fair quick to get back to me I answered every question no matter how confused I had gotten James is truly good at what he does making something that can be so difficult truly easy I had no plans of ever read doing my mortgage because of bad experiences in the past... James did an amazing job from day one when I first spoke to James he made sure I totally understood the whole mortgage process he was fair quick to get back to me I answered every question no matter how confused I had gotten James is truly good at what he does making something that can be so difficult truly easy I had no plans of ever read doing my mortgage because of bad experiences in the past but reaching out to James and the rest of the Rocket Mortgage team was the best thing I could have done thanks to James and everyone else .Read MoreRead Less