James Roberts

Detroit, MI

NMLS 259865

Triple Crown Banker

James' Reviews

Galo Fernandez
Mr James vast experience and ample knowledge makes him a great asset for Rocket Mortgage and all his customers
In one year Mr James has guided and done for me more than any mortgage bank have done in the past sixteen years ! He is always there and It is a pleasure to talk to him.
Annette Vogts
James Roberts was very thorough from the very beginning, listening to my personal situation and giving
me a few possibilities. He was always patient and prompt to return phone calls or concerns as they presented themselves. Mr. Roberts made this whole process as simple as possible and I highly recommend him.
Mary Taylor
I have had a wonderful re-fi experience and Jim was my go-to guy to make that happen! Professional, knowlegeable, communicative, and so willing to come up with options to put the deal together. Thank you, Jim! I hope your manager gives you a raise, well earned from my experience perspective!
Tommy Miller
James did an amazing job from day one when I first spoke to James he made sure I totally understood the whole mortgage process he was fair quick to get back to me I answered every question no matter how confused I had gotten James is truly good at what he does making something that can be so difficult truly easy I had no plans of ever read doing my mortgage because of bad experiences in the past... James did an amazing job from day one when I first spoke to James he made sure I totally understood the whole mortgage process he was fair quick to get back to me I answered every question no matter how confused I had gotten James is truly good at what he does making something that can be so difficult truly easy I had no plans of ever read doing my mortgage because of bad experiences in the past but reaching out to James and the rest of the Rocket Mortgage team was the best thing I could have done thanks to James and everyone else .Read MoreRead Less
Guy Guarino
James makes it easy. Enough said.
Tammy Jenkins
James was very knowledgeable, helpful and made the whole refinance process extremely easy. I would highly recommend Rocket Mortgage to all my family, friends and co workers
Gail Oglesby
James was extremely helpful in helping us get through this who program. He was very knowledgeable with each of the many questions I/we continually asked. He was a pleasure to work with.
Jim did a great job! He was very professional and made the entire process very easy. Extremely happy with the way he handled everything.
Cynthia Ann
James (Jim) Roberts is the BEST. Period. We had a very unusual purchase with a million hiccups (OUR FAULT) along the way. James went ABOVE and BEYOND to make sure that our purchase was eventually a lovely success! James Roberts will be our "go to" mortgage specialist for any and all future real estate purchases. Again, he is the BEST!!!!
Anne Ross
excellent in every possible way. Unlike most customer service, James was always available to answer questions and concerns.