James Roberts

Detroit, MI

NMLS 259865

Triple Crown Banker

James' Reviews

Francine Contreras
James Roberts is awesome. He takes care of his clients and makes sure you understand every step!
Ann Wisher
Jim was extremely patient, helpful and available to reach either by email or phone. We felt comfortable throughout the process with his guidance. I would recommend him and Rocket Mortgage, even for those that are intimidated with the online process.
Roger Lighter
Second time I’ve used James. He was very knowledgeable and always had my best interest in mind.
Bill Weising
James was a pleasure to deal with he was very patient in answering any questions during the loan process I highly recommend James because of his professionalism. He was very quick to phone calls when I needed any
Peppino Muraca
James was very helpful in getting me the info I needed and getting me a the best deal.
Melia Favorite
James was amazing calling me daily I really loved the professionalism! We got it done thank James
Beth Pryor
There isn't a space big enough for me to express how much James helped me with my refinancing process. James was very patient and explained the whole process to me, some parts he explained more than once lol. When I purchased my home I was very young and had no one to help me with the process, so really James was explaining the buying process and the refinancing process to me. He was very flexible...There isn't a space big enough for me to express how much James helped me with my refinancing process. James was very patient and explained the whole process to me, some parts he explained more than once lol. When I purchased my home I was very young and had no one to help me with the process, so really James was explaining the buying process and the refinancing process to me. He was very flexible with my schedule since my boss isn't big with me using my phone at work. James had several people working on my account with him, he answered all my questions no matter how many times I asked them. If he didn't know the answer right then he made sure to find out before the next time we spoke. I'm so glad I got James when I called, I couldn't imagine going through the process with anyone else. Rocket Mortgage is very lucky to have James, if you are thinking about buying a home or refinancing your home definitely call Rocket Mortgage and ASK FOR JAMES ROBERTS!!! Believe me you will be glad you did!!!Read MoreRead Less
Janis Cole
He was awesome. Very professional, knowledgeable and dependable. He knows his stuff and thorough. Honest and genuine. I love how engaging he was with me being positive and patience. Very patience explaining about refinances when I didn't fully understand the process. Helpful and available to answer any questions.

The whole experience of doing REFI with him was smooth, efficient and fast. I had ...He was awesome. Very professional, knowledgeable and dependable. He knows his stuff and thorough. Honest and genuine. I love how engaging he was with me being positive and patience. Very patience explaining about refinances when I didn't fully understand the process. Helpful and available to answer any questions.

The whole experience of doing REFI with him was smooth, efficient and fast. I had terrible experience with Citizens One and so happy when someone suggested Rocket Mortgage and even better to have James to work with.

I have recommended friends and family to check out Rocket Mortgage and to reach out to James !!Read MoreRead Less
Darin Robertson
James is very knowlegable and made this whole process ver easy.
Donna Reichert
James was professional, and I trusted him and therefore the job of refinancing my home went smooth every step f the way.