James Roberts

Detroit, MI

NMLS 259865

Triple Crown Banker

James' Reviews

Rob McMonagle
James Roberts is the consummate professional. He went frequently went the extra mile and brought my refi to closure during the pandemic, which was quite challenging for all involved. Jim is very personable too. He explains each step and patiently answers questions. In short, great service.
Joe Aimone
Excellent to work with! Highly recommend! Outstanding service! Thanks again James!
Danielle Nicole
James was extremely knowledgeable and provided first class service throughout the entire process. He was proactive in finding the right refi solution and responded to emails and calls immediately. We were extremely satisfied with James, and would highly recommend him to friends and family.
Alfredo Zamora
Jim was very knowledgable and helpful during the whole process. He was great. Thank you Jim!
Mo Aranda
James was on point with everything. Offered great service and was very knowledgeable.
Jill Jamieson Lamb
James was amazing and very helpful. Very smooth process.
Tuan Dinh
Very responsible , professional and available when we ask question. Very knowledgeable about loan process . A ++++++ customer satisfaction .
Ivy Lee
We had an excellent experience with James. We had a refinance and have a lot of question. James was very knowledgeable, thorough and professional. He is available 24/7. We are very satisfied with the outcome of our refinance.
Steve Mcleod
Mostly like everyone else, this was a re-fi for me and my wife. We were nervous and had alot of questions. I gotta tell ya, James is the man! He is professional, courteous, attentive to your needs and is available almost 24/7 if you have any questions or concerns. All in all this process went as smooth as you would hope it would. James locked us in an excellent rate and continued to follow up with...Mostly like everyone else, this was a re-fi for me and my wife. We were nervous and had alot of questions. I gotta tell ya, James is the man! He is professional, courteous, attentive to your needs and is available almost 24/7 if you have any questions or concerns. All in all this process went as smooth as you would hope it would. James locked us in an excellent rate and continued to follow up with us until the end. I really cannot say enough positive stuff about the entire process but it all started with this guy. Awesome job James, many thanks...Steve & NancyRead MoreRead Less
Phillip Fields
James was very responsive, open, and offered suggestions when warranted. He is the primary reason I stuck with Rocket Mortgage. I had checked other companies who were competitive in interest rates, but James was always quick to respond and very positive.