James was very helpful when it came to my refinance. There were many difficulties due to COVID and my self employment status, but he got me through with an excellent interest rate. Thank you James!
Ken Platt
Ken Platt
551
This is the third time we have worked with James! He made a complex and at times difficult task easy for us. He is always available and always helpful. When the rates dropped we went to him.
Jodi Kowalski
Jodi Kowalski
551
Jim Roberts was attentive and accurate with loan estimates. When changes happened during the process he responded quickly and we worked through the issues.
Dave Mann
Dave Mann
551
Efficient, concise, friendly and competent. All around another great experience with Rocket Mortgage. Our third mortgage/refi with Rocket Mortgage.
Rob McMonagle
Rob McMonagle
551
James Roberts is the consummate professional. He went frequently went the extra mile and brought my refi to closure during the pandemic, which was quite challenging for all involved. Jim is very personable too. He explains each step and patiently answers questions. In short, great service.
Joe Aimone
Joe Aimone
551
Excellent to work with! Highly recommend! Outstanding service! Thanks again James!
Danielle Nicole
Danielle Nicole
551
James was extremely knowledgeable and provided first class service throughout the entire process. He was proactive in finding the right refi solution and responded to emails and calls immediately. We were extremely satisfied with James, and would highly recommend him to friends and family.
Alfredo Zamora
Alfredo Zamora
551
Jim was very knowledgable and helpful during the whole process. He was great. Thank you Jim!
Mo Aranda
Mo Aranda
551
James was on point with everything. Offered great service and was very knowledgeable.
Jill Jamieson Lamb
Jill Jamieson Lamb
551
James was amazing and very helpful. Very smooth process.
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