I found Jeff to be very knowledgeable, friendly and pleasant. I would recommend him and Rocket Mortgage to anyone looking for a mortgage.
Patrick McGarvie
Patrick McGarvie
551
Jeff Kasten was great to work with at Rocket Mortgage. He was easy to understand and very helpful throughout the whole process. He lowered our payment and made it possible to redo our floors. Thanks Jeff
John Bruker
John Bruker
551
Jeff did a great job at helping me make my refinance simple and worth my efforts! I highly recommend Rocket Loans.
Phyllis Cyprian Quinn
Phyllis Cyprian Quinn
551
Jeff made initial contact with me, explained the refinance process , and gave me time to review the refinance with my husband. I contacted Jeff the next day and he walked me through the application process which was competed on line. It was very simple and straight-forward, and I was able to attached documents that were needed on line at the same time. If I had know the process was this easy, I ...Jeff made initial contact with me, explained the refinance process , and gave me time to review the refinance with my husband. I contacted Jeff the next day and he walked me through the application process which was competed on line. It was very simple and straight-forward, and I was able to attached documents that were needed on line at the same time. If I had know the process was this easy, I would have contacted Rocket Mortgage much sooner. Thanks, Jeff, for all you help and guidance!Read MoreRead Less
Rob Roane
Rob Roane
551
Very friendly and helpful. I will recommend Jeff and Rocket Mortgage to my friends.
Melissa Garcia
Melissa Garcia
551
Thank you Jeff for all your help through my refinance process. You were such a tremendous help. I appreciate all. Happy Holidays! Nelissa
Benilda Whaley
Benilda Whaley
551
I appreciate everything Jeff did for me. I love everything he did to make me happy with this loan. I am very happy and love everything he did.
Alva Enedina
Alva Enedina
551
Jeff was incredible from beginning to end. He asked probing questions in efforts to have a better understanding of my financial needs and interests. I was appalled at how patient he was during our initial conversation. I felt comfortable during the interview process. Jeff didn’t make me feel obligated to accept the offer. I was shocked at how quickly the turnaround timeframe was to close the loan....Jeff was incredible from beginning to end. He asked probing questions in efforts to have a better understanding of my financial needs and interests. I was appalled at how patient he was during our initial conversation. I felt comfortable during the interview process. Jeff didn’t make me feel obligated to accept the offer. I was shocked at how quickly the turnaround timeframe was to close the loan. Thanks to Jeff for making this experience truly phenomenal. You are a true asset to Rocket Mortgage.Read MoreRead Less
Betsy Tart
Betsy Tart
551
Jeff was amazing! He was very informative, helpful, understanding and most of all genuinely had our best interest in mind.
Mike Evans
Mike Evans
551
Respectful, willing to assist us gathering information as needed. Most of the paperwork we all ready had out, due to us just completing our taxes. Everything was completed on the phone I would say within 2 to 3 hours. Went very smoothly. The website was get by providing us updated information on our paperwork process to completion. Jeff did not pressure us to increase our loan total, because ...Respectful, willing to assist us gathering information as needed. Most of the paperwork we all ready had out, due to us just completing our taxes. Everything was completed on the phone I would say within 2 to 3 hours. Went very smoothly. The website was get by providing us updated information on our paperwork process to completion. Jeff did not pressure us to increase our loan total, because we didn't need a higher loan cost.Read MoreRead Less
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