Jeff was incredible from beginning to end. He asked probing questions in efforts to have a better understanding of my financial needs and interests. I was appalled at how patient he was during our initial conversation. I felt comfortable during the interview process. Jeff didn’t make me feel obligated to accept the offer. I was shocked at how quickly the turnaround timeframe was to close the loan....Jeff was incredible from beginning to end. He asked probing questions in efforts to have a better understanding of my financial needs and interests. I was appalled at how patient he was during our initial conversation. I felt comfortable during the interview process. Jeff didn’t make me feel obligated to accept the offer. I was shocked at how quickly the turnaround timeframe was to close the loan. Thanks to Jeff for making this experience truly phenomenal. You are a true asset to Rocket Mortgage.Read MoreRead Less
Betsy Tart
Betsy Tart
551
Jeff was amazing! He was very informative, helpful, understanding and most of all genuinely had our best interest in mind.
Mike Evans
Mike Evans
551
Respectful, willing to assist us gathering information as needed. Most of the paperwork we all ready had out, due to us just completing our taxes. Everything was completed on the phone I would say within 2 to 3 hours. Went very smoothly. The website was get by providing us updated information on our paperwork process to completion. Jeff did not pressure us to increase our loan total, because ...Respectful, willing to assist us gathering information as needed. Most of the paperwork we all ready had out, due to us just completing our taxes. Everything was completed on the phone I would say within 2 to 3 hours. Went very smoothly. The website was get by providing us updated information on our paperwork process to completion. Jeff did not pressure us to increase our loan total, because we didn't need a higher loan cost.Read MoreRead Less
Anita Watkins-Stevens
Anita Watkins-Stevens
551
Professional, respectful, clear communication, to the point, practical explanations, integrity, patient, calm and consistent
Donna Miller
Donna Miller
551
Jeff did an outstanding job on our loan! This was not our first loan and it may not be our last but he was the most thorough, considerate, knowledgeable financeir there is on this planet!! I would give him 10 stars, and recommend him to everyone thinking about home financing! Rocket Mortgage is #1 in our book and Jeff makes the process seamless! Call Jeff today you will be glad you did! Mr. and Mrs....Jeff did an outstanding job on our loan! This was not our first loan and it may not be our last but he was the most thorough, considerate, knowledgeable financeir there is on this planet!! I would give him 10 stars, and recommend him to everyone thinking about home financing! Rocket Mortgage is #1 in our book and Jeff makes the process seamless! Call Jeff today you will be glad you did! Mr. and Mrs. James MillerRead MoreRead Less
Adele Adams
Adele Adams
551
Jeff was knowledgeable, helpful & prompt. We have already inquired about a loan for someone else, do to his prompt & excellent service.
Kevin Garrett
Kevin Garrett
551
Jeff is an asset to Rocket Mortgage Loans! He was very helpful and easy to work with.
Sharlene Williams
Sharlene Williams
551
Jeff was one of five people who left me a message regarding a re-fi. I liked the tone in his voice, and I felt like he would be a good person to assist me. Well, I wasn't wrong. Jeff patiently walked me through every step of the re-fi process. When it was time for me to move on to the next person, Jeff continued to make his self available. When I had questions or didn't understand some ...Jeff was one of five people who left me a message regarding a re-fi. I liked the tone in his voice, and I felt like he would be a good person to assist me. Well, I wasn't wrong. Jeff patiently walked me through every step of the re-fi process. When it was time for me to move on to the next person, Jeff continued to make his self available. When I had questions or didn't understand some things, I would call Jeff and he would answer all of my questions and reassure me. My experience with Jeff and Rocket Mortgage is priceless. Read MoreRead Less
Kerry Stevenson
Kerry Stevenson
551
Jeff was very helpful and was on top of things from start to finish. He really helped to expedite the process and made sure it went smoothly and efficiently.
Matthew Croslin
Matthew Croslin
551
Jeff was friendly and efficient.
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