Our experience with Jeff was a great one. We were trying to refinance with our mortgage company and that was a night mare. We were approaching 90 days with them in our refinance process and we still did not have a closing date. We called Jeff and explained to him our situation and he was very understanding at how frustrated we were. He reassured us that with Rocket Mortgage we would have a smooth ...Our experience with Jeff was a great one. We were trying to refinance with our mortgage company and that was a night mare. We were approaching 90 days with them in our refinance process and we still did not have a closing date. We called Jeff and explained to him our situation and he was very understanding at how frustrated we were. He reassured us that with Rocket Mortgage we would have a smooth process. From the day we called to our closing day it was 3 weeks exactly. Thank you Jeff!Read MoreRead Less
Christine Kasten
Christine Kasten
551
Jeff did an excellent job of explaining the details of the Mortgage transaction. He made sure that I understood the costs of the loan and made sure I was able to pay off what I needed, to accomplish my goals for the refinance.
Gonzalo Hernandez
Gonzalo Hernandez
551
Jeff did a great job with my loan. Fast and easy. Keep up the good work. Thanks jeff.
Treva Meiring
Treva Meiring
551
Jeff couldn't have been more helpful and professional. We called not to get a loan but to find out about the process and ended getting a great loan. Highly recommending Jeff to my neighbors. I give Jeff and his team at Rocket Mortgage a 10.
Julia Parrino
Julia Parrino
551
Jeff was continuously one step ahead of questions or concerns that may have otherwise developed during process. Thanks for your help.
Layne Peugh
Layne Peugh
551
I am thankful for Jeffrey and his team. Jeffery was always helpful, professional and easy to communicate with. His response to any issues was always quick and right. Thanks
Lois Pine
Lois Pine
551
Jeffrey was very helpful to us as we started the refinance process. He was quickly able to tell us what Rocket Mortgage could do for us. Jeffrey always sounded very professional. He responded within a short time after our calls. He always knew the answers to our questions when he called us back. He was able to direct us down the right path as we continued in the process. This was a very easy way ...Jeffrey was very helpful to us as we started the refinance process. He was quickly able to tell us what Rocket Mortgage could do for us. Jeffrey always sounded very professional. He responded within a short time after our calls. He always knew the answers to our questions when he called us back. He was able to direct us down the right path as we continued in the process. This was a very easy way to do a refinance and I so appreciate all that Jeffrey did for us. He has a pleasant voice and was always empathtic to our needs. Keep up the good work. Thanks Jeff for your help.Read MoreRead Less
Steve Miller
Steve Miller
551
Jeffrey was very helpful, always returning calls and answering questions quickly and making sure that I understood exactly what was going to happen next and that it made sense to me. He made the loan process easy to understand and he has great communication skills!
Neal Kaplan
Neal Kaplan
551
Jeff was very professional, knowledgeable and helpful. He made the process simple and easy. The one thing I liked the most was his immediate response to questions whether they were sent by email or left on his phone.
Douglas Martin
Douglas Martin
551
Normally going through any kind of mortgage or refinance is a real pain but Jeff was great through out the whole process and made this the easiest and best experience possible!
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