Hi Jeffrey, Both Murlyn and I were very pleased with the way you handled our refinance procedure. You were very helpful and patient with us as we walked through the phases of the process. Thank you very much for the unstressful refinance.
Kimberly Davidson Hof
Kimberly Davidson Hof
551
Jeff made our refinancing run very smoothly with his knowledge. He was very professional and answered all of our questions. And when our refinancing was complete Jeff followed up with us to make sure everything was taken care of. We will definitely recommend Jeff and Rocket Mortgage to our family and friends.
Bruce Young
Bruce Young
551
smooth and simple re-fi process
Ronald Cahn
Ronald Cahn
551
Applied for refinance was approved and had settlement within 45 days. Everyone with Rocket Mortgage was very helpful and courteous.
Scott Cooper
Scott Cooper
551
Jeff was very professional throughout the entire process and made everything easy to understand. I felt very comfortable working with him giving me a sense of ease that he would cater to my needs, and he did. Thank you very much Jeff. It was a pleasure working with you.
Scott Cooper
Micheal Murphy
Micheal Murphy
551
The experience with Jeff was smooth, understandable, efficient, and FAST. Helpful does not always mean courteous and personable. Jeff was always available and explained the process with clarity and making sure I understood the process before the interaction ended. I was a bit apprehensive at first but after several conversations about the next step my confidence improved and I was impressed with ...The experience with Jeff was smooth, understandable, efficient, and FAST. Helpful does not always mean courteous and personable. Jeff was always available and explained the process with clarity and making sure I understood the process before the interaction ended. I was a bit apprehensive at first but after several conversations about the next step my confidence improved and I was impressed with the accuracy of the necessary paperwork that followed as was stated. I would recommend Rocket Mortgage to anyone obtaining a Home Refinance. Everything Jeff indicated would happen during the process happened and to reiterate, FAST and EFFICIENT. Thank You for a pleasurable experience. I have all the necessary fully bound documents for my records.. Thank You Jeff, you are the best......Mike.Read MoreRead Less
Mark Findley
Mark Findley
551
From the first phone call, Jeff assured me everything would be done to refinance my home. He made everything as easy as possible , and all done by phone , email, or fax. My situation was not normal ,yet Jeff and his team got the job done! I am completely satisfied , and will recommend Rocket Mortgage to all my friends and family! Thank you Jeff and your team! You all are #1 with me!!!!! Mark ...From the first phone call, Jeff assured me everything would be done to refinance my home. He made everything as easy as possible , and all done by phone , email, or fax. My situation was not normal ,yet Jeff and his team got the job done! I am completely satisfied , and will recommend Rocket Mortgage to all my friends and family! Thank you Jeff and your team! You all are #1 with me!!!!! Mark FindleyRead MoreRead Less
Cindy Coleman
Cindy Coleman
551
Jeff was exceptional! Very professional and great to work with.
Anne Hemkin
Anne Hemkin
551
Jeff was great to work with!! There was no pressure and he very helpful with all my questions!! I would recommend him to everyone!
Scott Mecham
Scott Mecham
551
Great assistance and excellent follow-up even after the loan was closed.
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