Jennifer was excellent steering us through what needed to be done, documents needed, etc. She also took the time to get to know me. At the time of our refinance we were going through some tough times with our senior dog, and for a small time, thought we were going to have to put him down. Jennifer expressed sincere concern, even sent me emails concerned for his well being and offering her ...Jennifer was excellent steering us through what needed to be done, documents needed, etc. She also took the time to get to know me. At the time of our refinance we were going through some tough times with our senior dog, and for a small time, thought we were going to have to put him down. Jennifer expressed sincere concern, even sent me emails concerned for his well being and offering her sympathy caring for a senior dog. I would request her again if I need to do additional business with Rocket Mortgage.Read MoreRead Less
Robyn Wong
Robyn Wong
551
Jennifer was excellent working with my new loan. However, after seeing how the mortgage rates are flexuating I'm surprised she or any of your colleagues didn't suggest a 15 yr fixedat a lower rate instead of a 17yr fixed at a interest rate! Not to mention the closing costs are so ridiculous that we couldn't refinance if we wanted to!
Karen King
Karen King
551
Jennifer Chapman was a pleasure to work with on our recent refinance she was always accessible to answer questions and make things go smoothly
Mike Harris
Mike Harris
551
She was great to work with! Would recommend her to my friends.
Susana van Ginhoven
Susana van Ginhoven
551
The call I received from Jennifer was a blessing. She had done and excellent job studing our situation and I felt in my gut that what she was proposing was the best alternative. She had a lot of patience with me for my husband was out of the country; but never the less I accepted was she was proposing and gave her the go ahead and we started with the refinancin of our loan.
She was very pleasant ...The call I received from Jennifer was a blessing. She had done and excellent job studing our situation and I felt in my gut that what she was proposing was the best alternative. She had a lot of patience with me for my husband was out of the country; but never the less I accepted was she was proposing and gave her the go ahead and we started with the refinancin of our loan.
She was very pleasant and a I had the gut feeling she was really trying to help.
Jennifer was great to work with. Always pleasant and always willing to answer questions. She was thest part of our loan process.
Jennifer Ebbson Losty
Jennifer Ebbson Losty
551
Excellent experience. Quick turn around and people are easy to work with!
Bob Dion
Bob Dion
551
Jennifer spoke to me like she knew me for years, she was also extremely helpful throughout the whole process and answered all my questions to my satisfaction, because of her I would recommend Rocket Mortgage to anyone looking to process or refinance a mortgage.
Colleen Spicer
Colleen Spicer
551
Jennifer was awesome, she answered all are question and got back to us very quickly
Greg Thomas
Greg Thomas
551
Everything was completed to my satisfaction. Can’t say enough how much of a great job was done. Would recommend to anyone.
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