Jennifer Chapman

Phoenix, AZ

NMLS 8618

Triple Crown Banker

Jennifer's Reviews

Chris Cox
Jennifer was awesome!!! She was very helpful, knowledgeable and kind during the entire refinance process. When I didn't understand something, she was very good at making sure to explain things in a way that I could! She almost always was available when I called and when I had to leave a voicemail, she always got back to me right away! Would definitely recommend her to anyone I know needing to ...Jennifer was awesome!!! She was very helpful, knowledgeable and kind during the entire refinance process. When I didn't understand something, she was very good at making sure to explain things in a way that I could! She almost always was available when I called and when I had to leave a voicemail, she always got back to me right away! Would definitely recommend her to anyone I know needing to refi!!! Give that girl a raise!Read MoreRead Less
Eric Hutchinson
Jennifer continuously kept us informed throughout the loan process. She was very responsive to our concerns and needs and quick to get us an answer on any questions we had. We really appreciated all of her hard word on helping us obtain our loan.
Peter Solstad
Jennifer Chapman was the reason I refinanced my condominium. She’d phoned me and pointed out finance options I had not thought of before. Her manner was extraordinary; her explanations, clear and concise; her advice, compelling. From that call, my refinance experience was pleasantly simple. There wasn’t the slightest bump in the road, beginning to end. She kept me in the loop throughout the ...Jennifer Chapman was the reason I refinanced my condominium. She’d phoned me and pointed out finance options I had not thought of before. Her manner was extraordinary; her explanations, clear and concise; her advice, compelling. From that call, my refinance experience was pleasantly simple. There wasn’t the slightest bump in the road, beginning to end. She kept me in the loop throughout the process. Her advice was, is, and remains sound, professionally so. She knows her business well. I trust her. Should I purchase another property, I will contact Jennifer.Read MoreRead Less
Gabriel Rodriguez
Jennifer was very attentive to me as a customer. Every time I reached out to her she got back to me quickly and was always very courteous and patient with me as I asked many questions. She was also just a pleasant person to speak with. It felt like I was speaking to a friend.
Jacki Mitchell
Jennifer "stuck with us" through a lot of indecision and evaluation of our options ... she never gave up on us and was very good and patient, helping us explore various alternatives.
Jeff Myers
She was fair and honest from the start. No unreal expectations, only to be let down later like others we have dealt with.
Helen Yu
Jennifer was very thorough and answered my list of questions with patience. I really appreciated her guidance to make the right decision. She was very responsive and persistent in contacting me to ensure I take advantage of the low interest rate.
Amy Swinford
We have been very pleased with Rocket Mortgage/Rocket Mortgage in the handling of our previous and current home refinace experiences. We couldn't have asked for a better client service rep. to help us in what can be a challenging matter. We give kudos to Ms. Jennifer Chapman for her friendliness, dependability, timeliness and for being extremely helpful. We would highly recommend contacting Ms. ...We have been very pleased with Rocket Mortgage/Rocket Mortgage in the handling of our previous and current home refinace experiences. We couldn't have asked for a better client service rep. to help us in what can be a challenging matter. We give kudos to Ms. Jennifer Chapman for her friendliness, dependability, timeliness and for being extremely helpful. We would highly recommend contacting Ms. Chapman to assist with any future needs.Read MoreRead Less
Freddie Watts
I had a great experience working with Jennifer during the refi.on my home. I give her 5 stars because she seemed very experienced and professional.
Fred Watts
Michael Kostarides
Very knowledgeable and easy to work with!