Jennifer Gapasin

NMLS 2303526

Senior Banker

Jennifer's Reviews

John Andrew Kossey
Jennifer has enormous patience and propelled us through the initial process. We applaud her genuine helpfulness and attention to detail.
Ryan
Jennifer was great at walking us through the process. Very detailed and explained it all. 10/10
Gary Winlund
My interface with Jennifer was an outstanding experience. I had a lot of questions and she always had the answers or found them in a timely manner. I always knew the status of my app. I can't recommend her enough
Robert Mesa
As a mortgage holders with Rocket for over 5 years, my wife and I felt positive about our decision to seek a Home equity loan from Rocket as well. Honestly, up until we began dealing with Jennifer, we felt frustrated and unappreciated by the way we had been tried in our efforts to secure the loan. The process seem to drag on and some of the tasks asked of us ddi not seem to appreciate the ...As a mortgage holders with Rocket for over 5 years, my wife and I felt positive about our decision to seek a Home equity loan from Rocket as well. Honestly, up until we began dealing with Jennifer, we felt frustrated and unappreciated by the way we had been tried in our efforts to secure the loan. The process seem to drag on and some of the tasks asked of us ddi not seem to appreciate the flawless 5 year relationship we had developed with Rocket. It wasn't until Jennifer began to assist us with the process, that what was going to be a situation where we were preparing to withdraw our loan and seek assistance elsewhere. Once she took over, we finally felt someone understood our request and did their best to ensure the loan proceed in a timely manner. If we are successful in securing the loan, all thanks have to go to Jennifer.Read MoreRead Less
Myrtho Prepetit
When I started this loan process, I know what I wanted to lower my interest rate. I called for the first time my credit scores were down but not suitable for my loan interest to qualify for a better rate. I remember talking to Jennifer, goodness she is a life saver, very polite, funny and knows her skills on all level. When my scores went up, I called her back because she gave me hope. Jennifer is...When I started this loan process, I know what I wanted to lower my interest rate. I called for the first time my credit scores were down but not suitable for my loan interest to qualify for a better rate. I remember talking to Jennifer, goodness she is a life saver, very polite, funny and knows her skills on all level. When my scores went up, I called her back because she gave me hope. Jennifer is caring, professional no matter how many times I had a question she was right there with me thru the end of the of the loan process. Jennifer you are a STAR.Read MoreRead Less
John Gall
Jennifer was very professional, knowledgeable, friendly and thorough the entire process of loan.Would highly recommend her 100%. *****
Michael Clark
I contacted Jennifer in Oct of 24. After talking I had decided to wait till the new yr.
Jennifer was very friendly, professional & knowledgeable. Such a great help with the loan process,
It was almost to easy. Being able to text or call was the best, very helpful l.
I highly recommend anyone using rocket mortgage go through
Jennifer Gapasin
Larry Showalter
Jennifer made the loan process easy and painless. Everything was done in a timely manner and quite honestly faster than I ever imagined.
Jeff Pavia
Jennifer made the process easy and got it done in a day. Very nice and professional.
Highly recommend her talents.
Deborah Be
Jennifer is a knowledgeable professional with superior customer service skills.