Jennifer Geer

Phoenix, AZ

NMLS 583837

Triple Crown Banker

Jennifer's Reviews

Andre Hicks
Jennifer did a great job. She was extremely friendly, patient, and professional!!
Peter Barbour
Excellent experience- very helpful, easy to contact, and very informative!
Tyler Konrade
Jennifer was great to work with and answered any questions I had.
Vladimir Carter
The process was smooth and quick. Jennifer was very easy to deal with. we are please with the service.
Linda Warnick
I appreciate how she immediately called to answer questions or reassure me if I was unsure.
David Slipher
Great customer service and very responsive to my questions and concerns throughout the process.
Alyson White
Jennifer did a great job with our refinancing. She was quick to answer all questions and it was a smooth process from start to finish.
Marylou Woodbury
Jennifer was very pleasant and loved working with her!
Jimmy West Jr.
I am not sure where my somewhat dissatisfaction lies, but initially I approved a certain interest rate with a monthly payment reduction of approximately $60.00. But after more than 2 months, interest rates dropped, so I requested the lower rate. Little did I realize or was told that instead of a monthly payment reduction (with a lower interest rate), my monthly payment increased. Something is ...I am not sure where my somewhat dissatisfaction lies, but initially I approved a certain interest rate with a monthly payment reduction of approximately $60.00. But after more than 2 months, interest rates dropped, so I requested the lower rate. Little did I realize or was told that instead of a monthly payment reduction (with a lower interest rate), my monthly payment increased. Something is wrong with this picture.Read MoreRead Less
Jennifer Geer
Reply from Jennifer Geer:

Dear Jimmy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Jimmy,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I see that our Client Relations team tried contacting you to discuss this further. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Evelyn del Rosario
We started with Jennifer helping me with the process through the Internet. In a short time I was able to do my application! And for the rest of the time she was tireless in answering my questions and especially in following up with all the requirements. She sure is a great asset of the company!!! Kudos to Jennifer!!!