Jeremy was so professional, great to talk to and had no problem answering all of our questions. He was prompt in all of his communication and we were thrilled with the entire experience. We would recommend him and Rocket Mortgage / Rocket Mortgage to anyone.
Jamie Pasion
Jamie Pasion
551
Jeremy fought for my refi application. When a 2nd tier reviewer was going to deny me because they read the rules wrong (I've been self-employed for 2+ years at the time of the application and had 2 years of income tax, but he wanted my 2020 tax return in addition and told me to reapply again later), Jeremy stepped in and rescued my application from being denied.
Like a previous reviewer also said,...Jeremy fought for my refi application. When a 2nd tier reviewer was going to deny me because they read the rules wrong (I've been self-employed for 2+ years at the time of the application and had 2 years of income tax, but he wanted my 2020 tax return in addition and told me to reapply again later), Jeremy stepped in and rescued my application from being denied.
Like a previous reviewer also said, Jeremy always returns my calls or emails in a timely manner. And when he had to wait for me to finish my 2019 personal tax return, he was very patient and was always courteous when I had to keep moving our phone appointments since I was waiting for my bookkeeper. If you get Jeremy as your banker, you will be in good hands.Read MoreRead Less
Patrick Maloney
Patrick Maloney
551
Jermemy is a master of his craft. He never fails to return a call text or email in a timely manner. He takes the time to walk through the entire refi/loan process with you line by line. He is patient when you have questions and and want to research all options. I have never been so pleased with loan servicing and will never go anywhere else.
Troy Colyer
Troy Colyer
551
Jeremy was highly responsive to our questions and worked within our admittedly slow timeline to ensure we got this done in time.
Carol Langdon
Carol Langdon
551
Awesome communication and knowledge helped me through the process
Alberto Velez
Alberto Velez
551
Thanks for helping out during this lengthy process, for being so patient!!!
John Covington
John Covington
551
Jeremy was very knowledgeable. He explained everything clearly.
Stephen York
Stephen York
551
Jeremy was very knowledgeable and was quickly able to identify which options were best for me. He was available at any time when I had questions. Definitely made the process quick and dare I say enjoyable. Was able to explain the answers to any questions I had and made them easy to understand. Will definitely be recommending him to everyone I come across needing a refinance.
Edward Zipperer
Edward Zipperer
551
Jeremy was outstanding through out the entire process. When I encountered a couple problems at other levels in the process, Jeremy was always there to immediately get involved and always followed up to ensure I was satisfied.
Georgia Vong
Georgia Vong
551
Jeremy was efficient and straight to the point. Very knowledgeable throughout the whole process and available for any questions I had. Smooth transaction all together.
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