Can't say enough good things about Jeremy. He was very knowledgeable, courteous and most importantly handled my application and tasks in record time. When we hit a "glitch" with my qualifying, Jeremy wasted no time and elevated my loan to a "closer" who was able to push my loan through. I would definitely recommend Jeremy and personally I will use him in the future should the need arise.
Andrea Ohrmundt
Andrea Ohrmundt
551
Jeremy was courteous and responsive. He was very professional and friendly in phone call conversations and email correspondence.
Pat Henning
Pat Henning
551
So helpful, easy to understand procedures
Lynne Steinhauer
Lynne Steinhauer
551
From the moment we started the process of refinancing Jeremy was profesional, and very helpful.
Stephanie Hill
Stephanie Hill
551
Very helpful and quick to respond
Dawn Mia
Dawn Mia
551
Jeremy was great!!! Everything from start to finish was so easy because of him. He was so patient with us because I wasn't really good at returning calls or messages. He did all work and gave us the best option. Needless to say, we are so very grateful to Jeremy for his help!!
Jessica O'Keefe
Jessica O'Keefe
551
Jeremy was super helpful. He always answered my questions in a timely manner and if he wasn’t available someone else was always covering for him. He seemed knowledgeable and friendly. I appreciate that I could reach out through the RocketMortgage site or app or through email and even text message. I appreciate the smooth service Jeremy and the Rocket Mortgage team provided.
Wilfred Quintong
Wilfred Quintong
551
Jeremy was exceptional and he provided superb customer service. He made my family's refinance experience worry free and he was always available to answer any of my questions. I could have gone with another refinance company, but I decided to go with Rocket Mortgage because trust and customer service takes front seat when I'm dealing with something important like my home. This is a big shout out...Jeremy was exceptional and he provided superb customer service. He made my family's refinance experience worry free and he was always available to answer any of my questions. I could have gone with another refinance company, but I decided to go with Rocket Mortgage because trust and customer service takes front seat when I'm dealing with something important like my home. This is a big shout out to Jeremy who represents Rocket Mortgage in the best possible light!!Read MoreRead Less
Joe Tamp
Joe Tamp
551
You were very helpful Speaking to me in layman’s terms Enabling me to understand the terms of my contact
Todd Smith
Todd Smith
541
Very helpful and communicative. Jeremy never made us feel like our questions were an intrusion! Compared to the face-to-face bank process that I thought I'd prefer.....I have to admit that the online experience with Jeremy actually felt more "hands on" than our local bank!
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