Jeremy was very helpful. He took the effort to answer all of my questions, and was able to provide figures for the various mortgage scenarios I was interested in knowing more about before I made my decision. I appreciated how quickly he was able to get us through the re-finance process as well. The only reason that I did not give him 5 stars is because he incorrectly captured my answers to the ...Jeremy was very helpful. He took the effort to answer all of my questions, and was able to provide figures for the various mortgage scenarios I was interested in knowing more about before I made my decision. I appreciated how quickly he was able to get us through the re-finance process as well. The only reason that I did not give him 5 stars is because he incorrectly captured my answers to the race and ethnicity questions on the closing documents, despite the fact that we had a distinct conversation on that topic. When I brought the error to his attention, he said that he would have to cancel the closing appointment and go through the process again. I was eager to close, so I allowed the process to complete without the correction. However, I would have liked for my answers to those questions in particular to have been captured correctly, as it is important to me personally to have my race and ethnicity represented correctly in these types of matters.Read MoreRead Less
Jerry Wheeler
Jerry Wheeler
551
Jeremy was very helpful, very knowledgable, and easy to communicate with getting our Refinance initiated and followed through.
Sidney Brown
Sidney Brown
551
Jeremy is professional, personable, on time and has excellent follow through.
Doris Bolyard
Doris Bolyard
551
Jeremy was very helpful in every step of the application process. He promptly returned our many calls.
Laura Slap
Laura Slap
551
Jeremy was very helpful throughout this process and he always was available to answer our questions. We truly appreciated his work on our behalf!
Chet Will
Chet Will
541
It took quite a while longer to complete than he originally told me. I'm sure the virus had its effect.
Bill Herbert
Bill Herbert
551
Great help easy and fast he guided us through every step
Barbara Jimerson
Barbara Jimerson
551
Jeremy was very professional throughout the loan process. He helped answer questions, and was very patient.
Heather Schriever
Heather Schriever
551
Very positive, helpful and informative
Lisa Meadows
Lisa Meadows
551
I would give him even more than 5 stars. He was very helpful with the process and was always there for me if I had ANY questions.
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