Jerome Robinson

Phoenix, AZ

NMLS 1523271

Triple Crown Banker

Jerome's Reviews

Carl Finerson
I found Jerome to be very knowledge, corporative, understanding and easy to work with, I would highly recommend him to other protentional individuals considering refinance their homes.
Steve Carpenter
Was easy and pleasant to work with. Great transaction went smoothly as I thought it would.
Cindi Moritz
Jerome was very helpful, made recommendations and made the process so easy. My loan closed within 30 days. It was a pleasure working with him.
Quinn Ernster
Jerome made the entire experience surprisingly simple and worry free.
Renae Steele
Jerome was very helpful, easy to work with and everything went smoothly with the whole process.
Felicia McGowan
Jerome was AWESOME!!!!!!!!!!!!!!!!!! I think he is amazing, he did a great job. He helped me to feel assured and confident throughout this entire process. He was patient and reassuring, he is reakky an asset to Rocket Mortgage!!
Stan Bostic
Waiting for sometime to refinance my home because I just didn't want to go through the horror stories that I had heard about with the process I finally gave in and took the recommendation of a Friend to use a local mortgage company only to find myself in living hell. Having committed myself I started looking at other companies that I can change to and saw more good things about Rocket Mortgage ...Waiting for sometime to refinance my home because I just didn't want to go through the horror stories that I had heard about with the process I finally gave in and took the recommendation of a Friend to use a local mortgage company only to find myself in living hell. Having committed myself I started looking at other companies that I can change to and saw more good things about Rocket Mortgage than bad so I reached out. In quickly got a call from Jerome who was cordial, calm and expressed verbally a true desire to help. After I explained the situation I was in he explained that he would step with me through the entire process and gave me some recommendations that made me feel at ease. In a few short weeks it seemed that everythignwas going fine until I was made aware of a feew glitches with my credit or to better say people I once had credit with. Jerome and the Team advised it would not be a problem and guided me through the work I diligently had to do. Unfortunately, the mistakes that were made by the companies needed a deeper resolution and I found myself running out of time. Jerome told me not to worry that the time lapse would not be a problem and when I got everything resolved we would refresh and get it done. Indeed we did and I could not be more happy with Rocket Mortgage and Jerome, a true professional and very customer sensitive - traits hard to come by with customer service these days. I have and will continue to recommend Rocket Mortgage to any and all looking to finance or refinance their home.Read MoreRead Less
Christine Ryan
I can’t say enough about Jerome. He was there from the very beginning to the very end. He was very patient. He made everything enjoyable. We love him.
Barry Fink
very professional and quick to meet the needs of the loan process..The whole process was quick and timely and good advice given...
Darryl Hoppel
Took very good care of me,good experience.