Jerome is the most professional, knowledgeable and understanding person that I've ever have worked with to refinance our house. His consistencey and networking created they type of communication that all employees should strive for.
Sara Lisa
Sara Lisa
551
I had a couple of questions and each time I called Jerome was quick to respond if he missed my call. I never did an online mortgage before, but this was a great experience. He listened to my questions and had answers or got them for me. Thanks, Jerome!
Kisha Walker
Kisha Walker
551
Jerome was phenomenal throughout the entire process. He was very professional and really showed genuine care and concerned. He also offered great advise!!!
Carla Taylor
Carla Taylor
551
Jerome Robinson was such a pleasure to work with when I recently refinanced my home! He was very pleasant, professional, and patient with my numerous questions and concerns. He was extremely considerate of my time and took my convenience to heart in making himself available to work with me. The entire process of refinancing with Rocket Mortgage/Rocket was smooth and I felt well informed ...Jerome Robinson was such a pleasure to work with when I recently refinanced my home! He was very pleasant, professional, and patient with my numerous questions and concerns. He was extremely considerate of my time and took my convenience to heart in making himself available to work with me. The entire process of refinancing with Rocket Mortgage/Rocket was smooth and I felt well informed throughout the process. I would highly recommend Jerome and Rocket Mortgage/Rocket to anyone looking to purchase or refinance!Read MoreRead Less
Adrianne Christensen
Adrianne Christensen
551
Jerome was amazing! Really professional and did not waste my time ever. He made sure it all went smoothly.
Wayne White
Wayne White
551
Jerome was professional and very nice!
Lori Jankowski
Lori Jankowski
551
Jerome was amazing to work with,he always kept us informed on what was going on.. And made things very quick.d
Heathear Bloom
Heathear Bloom
551
Jerome was wonderful to deal with. He promptly replied to any questions or concerns I had. The entire experience was far more simple than I ever expected.
Stephen Burdick
Stephen Burdick
551
From Start to finish, my experience with Jerome was very professional. All of my questions were either answered by him or his team. Our load closed in a timely fashion with everything exactly as represented.
Walter Eatmon
Walter Eatmon
551
He stayed with me on the phone helping to me and coaching me on how to use their site.
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