Jessica guided me through the refi process quickly and efficiently. From the first phone call to closing it only took about 3 weeks. I would definitely reccomend using Jessica for your mortgage needs.
Marlita Lee
Marlita Lee
551
Jessica was beyond professional. She walked me through the refinance process every step of the way and was attentive to every email and voicemail that I sent her. She was more than knowledgeable about the process and stayed with my case through to the end. I would recommend not only using Rocket Mortgage, but ask for Jessica Hart, you'll be in great hands.
Analia Krukierek
Analia Krukierek
551
Jessica was professional, patient, and responded to my questions very quickly
Janet Worland
Janet Worland
551
Jessica provided an extremely positive experience providing information I needed as requested and in a very professional and kind way!
Debbie Yeadt
Debbie Yeadt
551
Jessica was great, she would respond asap to me thru my process. My closing was the worst but Jessica did everything she could. She is an asset to your company. I would look at you clising depth for Delaware they have issues. Love Jessica
Mazen Farnesa
Mazen Farnesa
551
just started Dealing with her ,but you feel as if you knew Jessica for a long time , very friendly , Easy to Deal with.
John H McCormack
John H McCormack
551
When I made a curious inquiry on-line as to what the current rates were, I received a call from Jessica from Jessica within minutes. This was exceptional considering checking other institutions rates could take up to 2 - 3 weeks just to get call back, even the company that held our former mortgage. Jessica was extremely friendly, knowledgeable when answering my questions and informing me on ...When I made a curious inquiry on-line as to what the current rates were, I received a call from Jessica from Jessica within minutes. This was exceptional considering checking other institutions rates could take up to 2 - 3 weeks just to get call back, even the company that held our former mortgage. Jessica was extremely friendly, knowledgeable when answering my questions and informing me on everything that could expect as the process proceeded.Read MoreRead Less
Michelle Garcia
Michelle Garcia
551
We worked with Jessica from day 1 of our application process and helped/guided us every step of the way. She also explained the details of the refi process in a way that we can better understand it. She worked towards meeting our priorities and needs and would respond to communications in 24hrs or less (mostly less than 24 hours, and we have a 3-hour time difference!). We are thankful that we ...We worked with Jessica from day 1 of our application process and helped/guided us every step of the way. She also explained the details of the refi process in a way that we can better understand it. She worked towards meeting our priorities and needs and would respond to communications in 24hrs or less (mostly less than 24 hours, and we have a 3-hour time difference!). We are thankful that we were assigned to Jessica and we know that other clients would be grateful to have her on their case too!Read MoreRead Less
Anil Noorali
Anil Noorali
551
Great experience and easy to close my loan.
MA DiPonio
MA DiPonio
551
I don’t even know where to begin ...from the very first conversation with Jessica she made me feel very confident and very comfortable proceeding with the loan. Every single time I text her or called her she responded in a very reasonable timeframe , and also would solve concerns or issues very quickly ( especially when I was having trouble with other Rocket Mortgage employees getting the job done...I don’t even know where to begin ...from the very first conversation with Jessica she made me feel very confident and very comfortable proceeding with the loan. Every single time I text her or called her she responded in a very reasonable timeframe , and also would solve concerns or issues very quickly ( especially when I was having trouble with other Rocket Mortgage employees getting the job done ). Jessica exceeded my expectations. Please if there is any way for me to express my satisfaction and praise to the highest levels of Rocket Mortgage , I would be more than willing . Thank you Jessica I appreciate your dedication and kindness during the difficult times of covid.Read MoreRead Less
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