Jessica Murcer

Cleveland, OH

NMLS 1247420

President's Club Banker

Jessica's Reviews

Don Hughes
Jessica was very knowledgeable and professional. I always felt she had my best interest I mind. Even though we’ll never meet I feel I made a fri
Allison Huebner Worst
Jessica is kind and very thorough in her assessment of our needs. She even made me realize I was paying to much in home owners insurance. Every question was answered very quickly. The whole process was very painless. Super easy to download all the documents.Everything was done in a timely manner.
April Duff
Jessica was great. Gave the answer to my questions. A real pleasure working with her
Dusty Deen
Jessica was awesome to work with.She knows her stuff and was always available to help us with whatever we needed.
Marvin Nunemaker
Jessica was very helpful, patient and inv9olved. I never contacted her on any format in which she didn't respond very quickly. I only contacted Rocket Mortgage on a "fishing Expedition" Never thinking I would get a loan with anyone one but a brick and mortar bank. I am very happy with my experience and recomend Rocket Mortgage to others. That is a big deal for me. And that would not have ...Jessica was very helpful, patient and inv9olved. I never contacted her on any format in which she didn't respond very quickly. I only contacted Rocket Mortgage on a "fishing Expedition" Never thinking I would get a loan with anyone one but a brick and mortar bank. I am very happy with my experience and recomend Rocket Mortgage to others. That is a big deal for me. And that would not have happened if not for Jessica.. Sincerely Marvin NunemakerRead MoreRead Less
Diane Cooper
Jessica, Is a very professional and knowledgeable person. She made me feel at ease and walked me through the entire process. She was available when I had a question. I felt very comfortable with Jessica and she is very likeable. Thank you for all of your support, Jessica!!
Alicia Parendo
Helpful, available and quick responses. Also very pleasant.
Levi Curtis
Jessica made sure everything stayed up to date. If she requested information and there was no response within a day, she followed-up with an email reminding me of information needed to proceed with the loan. She is an excellent employee. I would recommend her to anyone wanting a loan.
Louis Tillis
Jessica was very attentive, first of all, to my needs. She made sure she understood what I was looking to do in my refinance. Jessica's response to my inquiries was "way above par" and if she did not connect with me verbally, she sent an immediate text/email response, just to make sure I knew she was working with me. This was my first experience working with an institution online, I found this ...Jessica was very attentive, first of all, to my needs. She made sure she understood what I was looking to do in my refinance. Jessica's response to my inquiries was "way above par" and if she did not connect with me verbally, she sent an immediate text/email response, just to make sure I knew she was working with me. This was my first experience working with an institution online, I found this to process to be very effective and timely, from beginning to end.
Thank you for the experience.Read MoreRead Less
Leota Beam
Jessica was very nice to work with, gave good information,
keep me up to date on all transactions being done.
Would highly recommend Rocket Mortgage .
Excellent experience