Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Richelle Bixler
As a first time home buyer, I had some questions and needed some clarity on the process. Jill was very responsive, even to texts off-hours. I appreciate her openness with the steps, issues, concerns and process. I would highly recommend Jill to anyone, regardless if they have purchased a home before as her first-hand experience working through Rocket Mortgage was greatly appreciated and much ...As a first time home buyer, I had some questions and needed some clarity on the process. Jill was very responsive, even to texts off-hours. I appreciate her openness with the steps, issues, concerns and process. I would highly recommend Jill to anyone, regardless if they have purchased a home before as her first-hand experience working through Rocket Mortgage was greatly appreciated and much needed. Read MoreRead Less
Luisa Solana
If I could give Jill 10 stars I would! I have been through many loan applications and closings in my lifetime. I can tell you that I've never encountered a more intelligent, accommodating, empathetic and knowledgeable loan officer/banker. Jill was available 24/7 and always ready to lend an ear (even while attending her grandmother's funeral). Her advice was solid. She is more of a financial ...If I could give Jill 10 stars I would! I have been through many loan applications and closings in my lifetime. I can tell you that I've never encountered a more intelligent, accommodating, empathetic and knowledgeable loan officer/banker. Jill was available 24/7 and always ready to lend an ear (even while attending her grandmother's funeral). Her advice was solid. She is more of a financial planner/advisor. Her recommendations are solid and when fact checking she was always en pointe. I recommended a colleague after speaking to her on our first call and both of us closed are loans practically on the same week. She was attentive to every detail even when she handed the loan package over for further work. Jill is definite an asset to your organization. She is not only concerned about getting business but more so about making it right for the customer. Again, I must say that is something I've never encountered in this setting. I appreciate the professionalism and attention. Jill made me feel like I was the only customer she had. My experience was excellent! I was thoroughly impressed. Thank you! Read MoreRead Less
Sonja Kallio
Very friendly and efficient and helpful.
Rob Bickel
Excellent communicator. Knew the product and matched that to my needs.
Donna Powers
Great working with Jill. Jill was very informative and helpful.
Henry Spoo
Jill was very personable and was quick to respond to all our questions! I would definitely recomend her and Rocket Mortgage if you need to refinance!
Marcus Erickson
Very easy and they guide you step by step and keep you informed through the entire process
Mayda Cruz
Jill is very knowledgeable and was able to answer all my questions and put me at ease with all the necessary transactions. She also has a lot of patience I recommend her to any new buyer or anyone one who is refinancing. Thank you Jill for all your help,
Jennifer Henry
This was my first time ever using Rocket Mortgage and I can honestly say I was very pleased especially with Jill, she answered all my questions and concerns, even after I closed she contacted me making sure I was pleased with the whole process and if I had any additional questions. Jill is very knowledgeable and you can tell she really loves what she does it shows and her work. I would not ... This was my first time ever using Rocket Mortgage and I can honestly say I was very pleased especially with Jill, she answered all my questions and concerns, even after I closed she contacted me making sure I was pleased with the whole process and if I had any additional questions. Jill is very knowledgeable and you can tell she really loves what she does it shows and her work. I would not hesitate to recommend a friend or family member to Jill.Read MoreRead Less
Robert Wilhelm
Contact was really great and everything explained really well. I'm glad I called Rocket Mortgage!
Lynn Evans
By far the easiest refi we have ever done! I worked in escrow for 20 years and truly appreciated her knowledge in a variety of areas. Thank Jill!!