Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Mike Redden
This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out ...This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out the Rocket Mortgage online quote info, hit submit, and I kid you not, 30 seconds later my phone rang, and it was Jill Patel. My wife spent around 2 hours TOTAL on the phone, and 20 days later, we are closing. No paper, no mess, NO delay. Jill is the best customer service experience we have ever encountered. We know where we are going for our next loan...Read MoreRead Less
Kelly Greenauer
Jill was helpful, knowledgeable and listened to what our financing needs and concerns were in order to fill our needs.
Buddy Jones
Jill was very helpful to me. Always help me with everything we need to do. Sent me email keep me updated. It took less than three weeks to get everything approved.
I would recomend Jill to everyone.
Aarti Yogina
Jill was helpful and very informative. She explained everything about the loan process in a professional manner and in an manner I could understand
Josh Cockrell
Jill has a very energetic personality , she had all my paperwork and approval done in one morning . I wouldn't hesitate to recommend her to family and friends !
Brian McCaughey
Jill was always very responsive and professional. I would highly recommend Jill for any mortgage/refinance opportunities.
Jennifer Petrie
Jill was fantastic throughout the refinancing process. She was able to provide convenient times to my crazy life and work schedules to explain the refinancing process and was extremely responsive to e-mails and texts. I will definitely recommend her to any of my friends or family looking to buy or refinance a home. :)
Trarina Harris
Jill is amazing! She is thorough, professional, and gets the job done as promised. I highly recommend her.
Yadav Kamal
Jill personality and experience was excellent
Adrienne Montoya
Jill was every helpful and answered all of our questions. She made the process extremely easy! Thanks, Jill
Jeanene Lusk
Jill was very helpful and knowledgeable.