Jim LaFontaine

Detroit, MI

NMLS 1497431

Triple Crown Banker

Jim's Reviews

David Stewart
Very good to work with. Responds within a reasonable amount of time to inquiries. Given my background as a bank auditor and former banker, I was prepared for the process going smoothly or having an unforeseen hiccup. I had the later. That said, I found him to be among one of most professional bankers with whom I've had interaction, and I've dealt with a lot.
Nancy Fletcher
This was my first time refinancing anything, Mr. LaFontaine was very Professional and knowledgeable of the process. He made me feel comfortable refinancing my home and he walked me through the entire process; and made me aware of what to expect. I appreciate him for that.
Jerry Marquardt
Jim Lafontaine mad this entire process easy. He was attentive and responded quickly to any questions I had. I would highly recommend him and Rocket Mortgage.
Daniel Flannery
Very knowledgeable, worked at a great pace.
Lawrence Swank
My home refinance experience with Jim at Rocket/Rocket Mortgage Mortgage was stellar. Jim was extremely responsive and courteous in answering and guiding through the process.
Don Hamilton
Jim was very professional and was able to walk me through the loan process with ease. I would highly recommend him.
Dave Briggs
Jim answers all my questions and was very straight forward with info
I did everything online and was an easy transaction
Martha Smith
Jim was esy to work with. The only problem was a bit with the process. A suggestion, once you are finished working with Jim, you should be notified as to whom will e contacting you thereafter and from what companies ( e.g. who will contact to work with customer and their bank on existing mortgage .) In this day and age, people are suspicious of strangers saying they want to have you contact your...Jim was esy to work with. The only problem was a bit with the process. A suggestion, once you are finished working with Jim, you should be notified as to whom will e contacting you thereafter and from what companies ( e.g. who will contact to work with customer and their bank on existing mortgage .) In this day and age, people are suspicious of strangers saying they want to have you contact your bank for them. Therefore, if forewarned who is contacting you - the process would go smoother.)Read MoreRead Less
Lisa Low
Jim did a great job answering any questions i had thru the process. Whether thru a phone call or text. I asked for a little more money midway thru and jim handled the task without any problems. Great job!
Lauren Tobey
Jim was amazing....never pushy and always so helpful and got everything done it was seemed like a super short day!