Jim was great! Responsive, helpful and saw the job through consistently until the end. I can't believe how fast and how simple the refi process was. I've always thought of it as a big process needing a lot of valuable time but Jim couldn't have made it easier! We really appreciate it!
Kyle Nichol
Kyle Nichol
551
Jim did a great job. Very helpful and kept me updated throughout the process.
Bekah Holleman
Bekah Holleman
551
Jim was fantastic. He was quick to respond with any questions I had. I would definitely recommend him to anyone looking to purchase/refin
Denise Kleck Pond
Denise Kleck Pond
551
Jim was fabulous! He was quick to respond to our re-fi request & made the whole process efficient while always being available to answer questions or concerns. He was kind, patient & professional & we are very appreciative of his knowledge, support & help in our re-fi. Jim, you are a great asset of Rocket Mortgage!
Genna Caldwell
Genna Caldwell
551
We had a slag while trying to complete our application and Jim was patient as well as instrumental in giving us guidance that helped us get our paperwork done before the deadline to close out our application. Jim gave and received many phone calls to and from us to ensure we would complete application on time. We appreciate Jim.
Paula Proctor
Paula Proctor
551
He was extremely helpful to me in every situation. He promptly returned all of my calls. He is very knowledgeable in his field. He was kind and patient with me, as this was a difficult refinance for me after my divorce. I would give him 10 stars if I could.
Laura Valliant
Laura Valliant
541
I left feeling satisfied in the knowledge I gain working with Jim, and his team.
Joe Moore
Joe Moore
551
Extremely helpful with our loan. Made the entire process easy and fast.
Lisa Tucker-Griffin
Lisa Tucker-Griffin
551
Jim was an absolute professional while still providing a personal touch. Our past experience with refinancing was so stressful but with Jim managing the process for us, this refinance was a breeze!
Thanks for everything Jim!
Whitney Norris
Whitney Norris
551
Jim has been a pleasure to work with. My husband Cody and I are were very impressed on how he cared about us and had things done in a timely manner!! Thanks Jim
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