Jocelyn admirably resolved quickly a couple of idiosyncratic difficulties that cropped up while my mortgage was being processed. She was delightful on the phone and then followed through with everything she had promised.
Charlene Bolton
Charlene Bolton
551
Amazing asset to the company. She worked very hard with me (the queen of buyer's remorse) to make sure that I was satisfied with the closing costs, process and the constantly changing (my fault) loan amount and costs. She promised me that even if everything did not go as I expected, we would walk away as friends. I really believe that she would have honored that statement, but it was never ...Amazing asset to the company. She worked very hard with me (the queen of buyer's remorse) to make sure that I was satisfied with the closing costs, process and the constantly changing (my fault) loan amount and costs. She promised me that even if everything did not go as I expected, we would walk away as friends. I really believe that she would have honored that statement, but it was never tested because she made me so comfortable with our costs - loan process that we were able to close without my "buyers remorse" kicking in at all. If I could have given her more than 5 stars, I would have, because she definitely constantly communicated and held my hand through this process.Read MoreRead Less
Century Motor
Century Motor
551
Jocelyn was terrific during this whole process. If it wasn't for her I would have gone somewhere else.
Kathy Carlisle
Kathy Carlisle
551
Jocelyn was amazing. Very patient helpful and kind, I truly appreciated all she did for me.
Daren Jairam
Daren Jairam
551
Jocelyn was very knowledgeable about my loan also was concern about me saving money and gave me options that was in my best interest to consider.
Mike Flaten
Mike Flaten
551
Jocelyn was very professional in the way she conducts business. She was considerate with my time and when I was available to be able to talk with.
Susan Faccaro
Susan Faccaro
551
Joycelyn was very helpful, knowledgeable and patience with my many questions throughout the process. She was wonderful to work with!!!
Jeanette Ustaszewski
Jeanette Ustaszewski
551
I contacted Jocelyn for help with refinancing our mortgage when I became frustrated with our previous mortgage company. She was extremely friendly and knowledgeable. She was always available when needed, and clearly explained every step of the process. She made the whole process much easier. I highly recommend Jocelyn!
Nancy Roberts Preuit
Nancy Roberts Preuit
551
It was a very satisfying experience to work with Jocelyn. She kept us posted regularly and explained each step as we went. She was incredibly responsive to our efforts to communicate with her. We absolutely received top-notch personal service from her. We appreciated her!
Carrie Hayes
Carrie Hayes
551
Jocelyn was excellent! No matter what day, I could always contact her. She was helpful with each step of the process and extremely knowledgeable.
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