Joe’s was very friendly, helpful, and professional. I would recommend him to anyone looking to refinance their home.
Ken Connor
Ken Connor
551
Joe is knowledgeable, kind and calm. He walked us through 2 recent refi's of our home...easy, peasy! You're in good hands with Mr. Joe Kate at Rocket Mortgage. Joe treats you like you want to be treated.
Chris Bergeron
Chris Bergeron
551
Joe was great! He helped us with our refi and it went seamlessly. He was very knowledgable and got us into a great rate and shorter term.
Psuls Dinkind
Psuls Dinkind
551
Joe was very helpful throughout the process. He delivered everything he promised from the first call. Thanks Joe.
Greg Barrett
Greg Barrett
551
Joe Kate really made our Rocket Mortgage a great experience and appreciated his professionalism and willingness to answer all questions and concerns at all hours of the day and evenings to help us select the best option for our needs.
Nikki Walker
Nikki Walker
551
How was very friendly, helpful and seemed to really care about what I needed.
Margaret Taylor Faison
Margaret Taylor Faison
551
Joe did a fantastic job. He was very easy to work with, knows his business but still has a sense of humor and that is important to me. We were repeat customers which made the refi easier than starting from zero, but still, very little paperwork was required. Joe did his part to make it easy for us. I am well pleased with every part of the process. Thanks Joe!
Curtis Hines
Curtis Hines
551
Very helpful and knowledgeable made it very easy.
Marc Firestone
Marc Firestone
551
Joe was fantastic. From the first call he put me to ease about obtaining a mortgage. I had in the past used regular banks and found the experience to not be enjoyable. Joe made it so easy. Even after another Rocket loan officer took over at another stage Joe was there to help. Many times I couldn’t get financial papers to process so I would send them to Joe and he would handle this for me. He ...Joe was fantastic. From the first call he put me to ease about obtaining a mortgage. I had in the past used regular banks and found the experience to not be enjoyable. Joe made it so easy. Even after another Rocket loan officer took over at another stage Joe was there to help. Many times I couldn’t get financial papers to process so I would send them to Joe and he would handle this for me. He continued to follow up on my loan status and kept me informed at all times. Rocket’s process as a whole is so easy it like being spoon fed.Read MoreRead Less
Melissa Deaner
Melissa Deaner
551
Joe was very friendly and professional on the phone. Was in NO hurry to get off the phone, unlike my other mortgage company. I ask questions we discussed all options. Made me feel excited about getting my refi done.
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