Joe was always friendly - always returned calls immediately - either had answers on the spot (usually) or found answers and quickly responded. Can't say enough nice things about any of your processors - I've re-fi'd twice with you in the past year and wouldn't hesitate to recommend Joe and his co-workers to anyone.
Marc Firestone
Marc Firestone
551
Joe was fantastic. From the first call he put me to ease about obtaining a mortgage. I had in the past used regular banks and found the experience to not be enjoyable. Joe made it so easy. Even after another Rocket loan officer took over at another stage Joe was there to help. Many times I couldn’t get financial papers to process so I would send them to Joe and he would handle this for me. He ...Joe was fantastic. From the first call he put me to ease about obtaining a mortgage. I had in the past used regular banks and found the experience to not be enjoyable. Joe made it so easy. Even after another Rocket loan officer took over at another stage Joe was there to help. Many times I couldn’t get financial papers to process so I would send them to Joe and he would handle this for me. He continued to follow up on my loan status and kept me informed at all times. Rocket’s process as a whole is so easy it like being spoon fed.Read MoreRead Less
Melissa Deaner
Melissa Deaner
551
Joe was very friendly and professional on the phone. Was in NO hurry to get off the phone, unlike my other mortgage company. I ask questions we discussed all options. Made me feel excited about getting my refi done.
Kim Wahl
Kim Wahl
551
Friendly. Knowledgeable. Available. He was a pleasure to work with!
Lisa Williams
Lisa Williams
551
Joe was helpful, knowledgeable, and thorough. He really knew what he was talking about. He was able to do what our former mortgage company would not do for us and saved us a lot of money. I highly recommend Joe and Rocket Mortgage. We lowered our payment by 300 a month! Thank you Joe!
Christina Handley
Christina Handley
551
Joe was very helpful, quick to respond and on top of things!
Chris Gromek
Chris Gromek
551
Joe was very pleasant to work with. Always professional and willing to go the extra mile to help out with anything that was needed.
Tim Scaggs
Tim Scaggs
551
I had not intention of picking up the phone for Rocket Mortgage. I just put a quick inquiry online to see what the options were. By accident, I spoke to Joe and it was the best accident I have had. Without trying to sell me on their services - Joe walked me thru all of the options - along side my current mortgage company that I was in the process of scheduling a closing with. After a couple ...I had not intention of picking up the phone for Rocket Mortgage. I just put a quick inquiry online to see what the options were. By accident, I spoke to Joe and it was the best accident I have had. Without trying to sell me on their services - Joe walked me thru all of the options - along side my current mortgage company that I was in the process of scheduling a closing with. After a couple back and forth conversations - I am in the process of refinancing with Rocket Mortgage and want Joe to be my friend :). As someone in Sales as well, relationship building in a short window is the key to success and Joe not only has that personality - he is also extremely knowledgeable about all things mortgage related.Read MoreRead Less
Todd Washowich
Todd Washowich
551
Always a pleasure working with Joe . A great experience and recommend him
Bret Holland
Bret Holland
541
Professional and was always happy to explain things
Seconda Cook
Seconda Cook
551
Joe was always very quick to email.
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