Joe Kate

Detroit, MI

NMLS 1461204

Triple Crown Banker

Joe's Reviews

Heywood Williams
Joe was always friendly - always returned calls immediately - either had answers on the spot (usually) or found answers and quickly responded. Can't say enough nice things about any of your processors - I've re-fi'd twice with you in the past year and wouldn't hesitate to recommend Joe and his co-workers to anyone.
Irene Arima
Joe was AWESOME! He guided us through this confusing process (well, confusing to us) with kindness and patience every step of the way. Others (at other companies) made things more confusing and intimidating. So glad we went with Rocket Mortgage and that Joe was assigned to us.
Joseph DeLuca
I was not very happy with the process of this loan. It took over 100 days to refinance on a property I was already living in. My sister had sold her house and closed on a new house all before my process ended and she sharted 45 days after I began in May 20, 2020 (Closed September 10, 2020)
Joe Kate
Reply from Joe Kate:

Hi Joseph,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any ...Hi Joseph,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Shannon Bond
Joe Kate was fantastic. Professional, personable, knowledgeable and responsive to any questions we had along the loan process. My husband was in the home loan business and oversaw multiple bank branches for more than 30 years prior to retirement so he knows the business inside and out. Would absolutely not hesitate to contact Joe again. 10 stars from our end!
Laura Stanley
He was very polite and professional. Returned every call quickly and was knowledgeable in his profession.
Kip Larsson
Joe showed great creativity for structuring our refinance loan and we were able to get the home remodel we wanted. Thank you Joe.
Tony Tran
It was an awesome experience working with Joe. He was very responsive and helped me through the process. Between my own hesitations and my wife’s, we probably dragged the process longer than it needed to be. But, Joe never pressured us and allowed us to move at our own pace. I’m so glad I did my refi through Rocket. It was so much easier than the traditional process.
John Karras
Reliable, respectful, and efficient. He’s spectacular!
Kristi Parker
Joe was wonderful to deal with. I needed help submitting some info one night & it was after 7:00. I figured Joe would get back to me the next day but he replied immediately & helped me! Great experience!!!
Jill Jasin
Joe was a complete JOY to work with. He is knowledgeable, super friendly and professional. A great asset to Rocket Mortgage. Thank you Joe for a great experience!
John Courtney
Joe was extremely helpful with this loan. Helpful, knowledgeable and responsive. A pleasure.