Joe took us through all steps of the refinance. From start to finish it was an easy Process.
Lane Custer
Lane Custer
551
He did a excellent job for us. I was just going to hang up and then I listened to what he had to say. He was persistent but polite and professional! Give him a raise or day off. Something! Thanks Joe!
Michael Reynolds
Michael Reynolds
551
Joe was polite, prompt, knowledgeable, thorough, patient and caring... he helped make the transaction smooth and if I dare say, enjoyable!
Bryan Brandon
Bryan Brandon
551
Joe was great! Very helpful and informative along every step of the way, whether it was late night, early morning, or weekend that I reached out. He was prompt on getting back to me and made sure that my concerns were satisfied at all times.
Gloria Horn
Gloria Horn
551
Very friendly and helpful. Answered all questions quickly. Provided his information for future reference. Very patient and just great to work with.
Grace Caldwell
Grace Caldwell
551
A very nice person I thank you for what you have help us with . You do a goo
Kristin Allen
Kristin Allen
551
Joe was great to work with. He was quick to respond to any questions I had and helped walk me through the process. I highly recommend working with him.
Sherry Beard
Sherry Beard
551
WHEN A PROBLEM ARISES OR YOU WANT TO EXPLORE OPTIONS, IT IS GREAT TO HAVE A KNOWLEDGEABLE PROFESSIONAL TO PROVIDE ANSWERS. JOE WAS PROMPT, DEPENDABLE AND THOROUGH.
Dana Young
Dana Young
551
We had inquired on cash out refi a few months earlier, and told by another Rocket Mortgage agent no. a few months past by, my wife and I still didn't understand how that's possible, no new circumstances. called back, talked with Joe, whole process done in 3 weeks.
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