Joe Kruse

Detroit, MI

NMLS 1409507

Triple Crown Banker

Joe's Reviews

Robert Stepeck
Joe really helped with my mortgage - made it fast, easy and seamless.
Michael GP
I am very pleased with the service Joe provided. Highly recommend.
Tom Froning
Joe had a way of reassuring me that he was investigating and helping to make decisions about my mortgage that were financially best for me. He was personable and accessible, working with my own schedule and answering all questions thoroughly and articulately.
Paul Pannu
Joe was super helpful and responsive. He patiently and kindly answered all of my questions along the way, ad nauseam :-)
C Bell
Joe Kruse was very professional and courteous. He took time to explain and answer all my questions. I enjoyed working with him.
Heather
Joe is/was awesome and SO kind!!! I wasn't sure about Rocket Mortgage, having only dealt with reputable banks. Joe is so comfortable to deal with, like an old friend. He wasn't pushy or obnoxious. He is very calm and confident in what he does, which was perfect for me because I can be intense. He was in constant contact. When a little hiccup occurred he handled immediately. I referred him ...Joe is/was awesome and SO kind!!! I wasn't sure about Rocket Mortgage, having only dealt with reputable banks. Joe is so comfortable to deal with, like an old friend. He wasn't pushy or obnoxious. He is very calm and confident in what he does, which was perfect for me because I can be intense. He was in constant contact. When a little hiccup occurred he handled immediately. I referred him to my fiancee and he closed a loan for him as well. We closed in record time, unlike a bank. Joe will be our go to for our next property.Read MoreRead Less
Mike Bader
Joe was good and very responsive, unfortunately Rocket mortgage was not good. They made several mistakes and end up costing me thousands in interest because they delayed the closing by over 18 days.
Joe Kruse
Reply from Joe Kruse:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Daniel Sturm
Joe provided everything I needed to refinance my home loan. I got a great rate, calls immediately answered by him or his staff, and just easy from start to finish. I went through a lot of companies to compare rates and closing costs, and this was the quickest, easiest and most beneficial rates to me and my budget.
Chantal Hardin
Joe was very informative,personable, helpful and always got back to me in a timely manner. He helped Rocket mortgage stand out as trust worthy company for us to trust switching our mortgage to.
Janet Flott
He was knowledgeable, helpful and explained everything.