Joe Kruse

Detroit, MI

NMLS 1409507

Triple Crown Banker

Joe's Reviews

Mike Bader
Joe was good and very responsive, unfortunately Rocket mortgage was not good. They made several mistakes and end up costing me thousands in interest because they delayed the closing by over 18 days.
Joe Kruse
Reply from Joe Kruse:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Daniel Sturm
Joe provided everything I needed to refinance my home loan. I got a great rate, calls immediately answered by him or his staff, and just easy from start to finish. I went through a lot of companies to compare rates and closing costs, and this was the quickest, easiest and most beneficial rates to me and my budget.
Chantal Hardin
Joe was very informative,personable, helpful and always got back to me in a timely manner. He helped Rocket mortgage stand out as trust worthy company for us to trust switching our mortgage to.
Janet Flott
He was knowledgeable, helpful and explained everything.
Ryan Manalastas
Joe was extremely knowledgeable and very helpful all throughout the process. He was always available to answer any questions I had and responded timely. I would highly recommend Joe to anyone looking for expertise and great customer service.
Kimberly Biederman
Joe was friendly. He put things in terms that were easy to understand. And he moved the whole process quickly forward and on to close. Very happy with the service we received from Joe and Rocket Mortgage.
Cathye Gates
Joe is a very helpful person. He has a very friendly voice. All my questions were answered and I found Joe to be more of a friend than a business person which is so comforting, and just makes you want to tell others about the company. Great person. Thank you so much Joe for your help.
Karen Peterson Hendrickson
Joe was REALLY great to work with. He walked us through the whole proceed. He made the process easy and stress free. Thank you, Joe!
Allen Poor
Joe made this transaction easy and quick. He kept in touch all the way through and was very helpful.
Troy Ilkb
Great Mortgage Counselor. Would highly recommend working with him.