Joe Kruse

Detroit, MI

NMLS 1409507

Triple Crown Banker

Joe's Reviews

Gregg Jordan
Excellent experience with Joe. Explained every step of the process and got me a GREAT interest rate!
Graham Gillies
Fantastic service and even better guy. Great member of your team.
Allen N Susan Barlow
Joe was the best to work with, always responsive and helpwith anything needed.
Tim Soverino
Joe was very willing to help our family through the process with solutions to things that popped up along the way no. He’s an all star in my opinion as is Rocket Mortgage!!!
Lexy Elsethagen
Joe was awesome! Always there to answer questions and quick to get back to us if he missed our call.
Alexa Doyle
Joe is my go to man when I have questions or concerns. He always remembers me and has a welcome greeting. He even remembered my husband passed away and asked how I was doing. He goes the extra mile and has a personal touch with clients. I feel like I know him even though I have never met h
Robert Colasuonno
Hi Joe, thank you for making it all possible to refinance my current home and purchase another one as an investment. Things went more smoothly than expected. You and your staff were with me all the way and provided excellent communication between us.
Jay Wolfe
Joe was undoubtedly one of the most helpful reps and easy to talk with
Mel Layton
I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with...I am blown away by the high level of integrity and honesty Joe has. Ditto for everyone else that I have dealt with at Rocket Mortgage. Based on several prior home real estate transactions I have a very low opinion of all parties involved in general, which is why I was blown away when Joe helped me reduce my interest rate or (I chose fewer points/closing costs) AFTER I was already satisfied with the terms of the loan. Joe connected me with Alex from their solutions department who gave me a few specific actions to take to increase my wife's credit score. I had no idea these actions to improve her credit score were possible and that it could save us a significant amount of money, but Joe's deep knowledge helped him to identify an opportunity to benefit us big-time. Since this type of customer commitment is very hard to find in current times, Joe and Rocket Mortgage has earned our respect and all future mortgage business.

I also have to mention that although I can be easily irritated, Joe helped me meet deadlines and to follow up with the documentation submitting process without nagging or getting on my nerves. He has a unique perfect mix of friendliness and professionalism. His commitment, communication, and follow through are of the best that I have experienced. Thank you for all your hard work on our refinance.Read MoreRead Less
Mary DiCarlantonio
Everyone was wonderful, polite, and patient with my 101 ques