Joe provided outstanding service and was always helpful with any questions I had during our recent refi. Always had a positive and friendly attitude whenever he called or when I called. Would not hesitate to use him or Rocket Mortgages again as all of our experiences have been great.
Allen Bishop
Allen Bishop
551
Joe provided outstanding service. He was very quick to respond with accurate and helpful information. Documentation process was very easy and the closing happened very quickly. Wouldn't hesitate to use Rocket Mortgage or Joe again.
Bradley Ho
Bradley Ho
551
On top of everything. Made process smoothly. Follow up on emails and VMs promptly. Got me the loan where other lenders gave me a hassle
Tammy Long
Tammy Long
551
Love working with Joseph. He made everything very easy to follow and shared our screen to show exactly what was happening. I have recommended him to friends. Would work with him again if I needed to
Pauline Sutherlin
Pauline Sutherlin
551
Very nice and courteous. Knowledgeable and friendly! 🤑 Saving money by redoing mortgage with our lower rate
Keri Teach
Keri Teach
551
Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got ...Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got all our information together and submitted everything to their processing team. Joe was very friendly, very professional, and was a great help on getting us started on the short journey to refinancing our home. We were signing closing papers just 31 days later. They estimated up to 45 days for everything to come together for the loan to close. I have no doubt that he ensured everyone we talked to was up to speed so that we didn't experience any lag time or frustration. From start to end the whole process was very smooth. If we had to do it all over again we would definitely choose Rocket Mortgage. They definitely get a top score from us. We look forward to a long and happy relationship with Rocket Mortgage. Thank you for all your help Joe!Read MoreRead Less
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