Joe Waters

Phoenix, AZ

NMLS 1473311

Triple Crown Banker

Joe's Reviews

Michael Perez
Mr.waters was great . professional yet easy to talk to
Dave Demlong
Nice, easy to work with, and helped with every step. Pretty painless refi.
Anthony Pittman
My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from those banks. None of these banks had the knowledge or will to work with us and a VA loan. I spoke with Joe Waters at Rocket Mortgage and all I really was doing was asking basic questions about the ...My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from those banks. None of these banks had the knowledge or will to work with us and a VA loan. I spoke with Joe Waters at Rocket Mortgage and all I really was doing was asking basic questions about the refinance process. Joe was very knowledgeable and answered every question I had.After speaking with Joe, I thought that instead of putting our house on the market and finding another house we could stay in the house we made into a home.However, I knew that to really get this process going my wife Jody would have to get on board. I arranged a time that Joe, Jody and myself could get on the phone together. Joe went thru the refinance process with us and explained what would be required of us. He was extremely helpful in answering our questions. Once we decided that this was the best choice for our family, and began the process, Joe walked us thru every step of the application and background.The time it took for us to do the paperwork was actually alot easier than I thought it would be. We are closing our loan on August 8th. I am deploying to South East Asia for a year and am currently in training for this mission. We wanted to do some improvement projects on the house prior to my leaving. To know that Jody wont have to worry about fixing the bathroom downstairs or replacing the window upstairs while Im on this deployment will be a heavy load off my mind. I will be able to concentrate on my mission and get back home to my family. From my family to yours Thank You.

SGT Anthony Pittman
Det II Company D 189th AVN CoRead MoreRead Less
Erkie Hendley
joe was very patient and kind to me through the entire loan progress.even when i got upset he reallyencourage me every time we talked.really explained things with simplisity..thank you Joe waters
Bill Tyson
Joe was fantastic throughout the entire process! Any question I had, I called him and he explained it in terms I could understand. I honestly can't imagine what the process would have been like if not for having someone like Joe guide me along and set my mind at ease.
Edwin Lago
Joe was very honest , humble, and down to earth. He explain the process, spoke freely, and explain the complete refi package with transparency. His overall demeanor was to assist you in supporting you with total encouragement and conviction. He truly wants to HELP!!!! you succeed.
Gerda van der Linden
Thank you Joe, your service, concern and expertise made the refinance simple.
I appreciate all your help!
Gerda
Deidre King
Joe did an excellent job servicing the refinance on our home. We've been through the refinance process several times over the years, and I will say that this was the smoothest experience we've had so far. Joe was thorough, efficient and professional. He's a nice person to work with, too.
Adore Farmer
Joe, as usual you don't look as I
thought you would look. Has been a pleasant experience to do work with you. Am happy camper
John W Price
Joe was professional, well informed about the Rocket Mortgage product and very easy to talk with. He walked me through the application process in record time (my opinion). He made a normally difficult process easy and enjoyable.