Joe Waters

Phoenix, AZ

NMLS 1473311

Triple Crown Banker

Joe's Reviews

Susan Graham
I had been paying an interest rate of 9.5% for 17 years because of past credit issues and I wasn't sure if I could qualify for a lower rate but I needed to try. The first place I looked was Rocket Mortgage and that is where I met Joe. Joe is the most encouraging, patient, understanding and informative employee that is a true asset for Rocket Mortgage. He made the process smooth and easy! The new ...I had been paying an interest rate of 9.5% for 17 years because of past credit issues and I wasn't sure if I could qualify for a lower rate but I needed to try. The first place I looked was Rocket Mortgage and that is where I met Joe. Joe is the most encouraging, patient, understanding and informative employee that is a true asset for Rocket Mortgage. He made the process smooth and easy! The new rate that Joe locked in for me was more than half of what I had been paying! I cannot thank Joe enough and would highly recommend him.Read MoreRead Less
Kit Carson Murphy
When my husband and I first thought about refinancing our home, we were full of questions. Joe was not only extremely knowledgeable but also very patient and supportive to be sure we understood every step of the process. He never made us feel rushed or as if any question we asked or thought we had was too minuscule, but again always responded in a very gentle, patient, and extremely competent ...When my husband and I first thought about refinancing our home, we were full of questions. Joe was not only extremely knowledgeable but also very patient and supportive to be sure we understood every step of the process. He never made us feel rushed or as if any question we asked or thought we had was too minuscule, but again always responded in a very gentle, patient, and extremely competent manner.
Our experience with Rocket Mortgage has been nothing less than Five Star service, and we will proudly recommend Rocket Mortgage and Joe Waters to everyone we come into contact with when looking for a mortgage or refinance. Read MoreRead Less
Esther Melendrez
We were very pleased with Joe, he made the process very easy and helped and answered any and all questions that we may have had. I would recommend Joe Waters, from Rocket Mortgage to anyone at any time.
Dorothy Cloninger
Joe Waters is a true professional in all actions that he performs. With out a doubt he was the best person that we had during the refinancing process. Thanks again Joe. Keep up the great work.
Brenda Kooi
We greatly appreciate his professionalism in helping us through the loan process.
Jeff N Judy Ball
My husband and I have been planning for our retirement. We have about 12 to 15 years left. When I explained to Joe want my thoughts were for paying off our home in this time frame but still having room to allow for the unexpected. He listened and then we talked through the options. It was very refreshing to feel that he cared and truly wanted to help us meet our goals.
Jene Snipes
Very helpful and patient. Made the application process very seamless.
Rosemary Delaney
Joe was very personable. He was very knowledgeable and extremely helpful. I would recommend him in a heart beat
Mary Jo Parente
Joe was very professional and gave me alot of valuable information. He was kind, patient, and made the effort to make sure all my questions were answered and that I understood everything that I needed to know. Unfortunately I can not apply for a loan at this time but I would definitely use Joes service in the future and recommend him to my family and friends.
Bonnye Livesay
Joe Waters was not only competent and extremely helpful, he made the process painless. His personality is a joy. I would and am going to recommend him to friends and family.