John was knowledgeable, courteous, friendly, professional and very helpful.
Graham Smith
Graham Smith
551
John was great to work with on my loan.
One, I had to refinance an existing loan as part of a divorce settlement agreement. Other lenders had advised the divorce would need to be completed first, before the refinancing could be underwritten. John was able to assure me Rocket Mortgage could underwrite the refinancing prior to the divorce being finalized- his willingness to work with me as I was ...John was great to work with on my loan.
One, I had to refinance an existing loan as part of a divorce settlement agreement. Other lenders had advised the divorce would need to be completed first, before the refinancing could be underwritten. John was able to assure me Rocket Mortgage could underwrite the refinancing prior to the divorce being finalized- his willingness to work with me as I was navigating the divorce settlement negotiations was invaluable.
Two- John was great explaining the refinance underwriting process and also in responding to some last minute issues raised by the appraisal and divorce negotiations. John's responses were rapid and timely.Read MoreRead Less
Fred Wright
Fred Wright
551
John was knowledgeable, courteous, friendly and professional. He guided me through every step of the loan process expertly.
Carol Hicks
Carol Hicks
551
Jhon was very paticnce explaining my loan details.
Heirr Bourne
Heirr Bourne
551
John was great and camr thru on all that he promised
Rocky Bell
Rocky Bell
551
At first I did not want to go thru the trouble of refinancing my loan because it is such a hassle. John Carlin called me and told me he would make it as seamless as he could and he delivered. I had to provide the basic paperwork you always have to provide but other than that it was smooth transaction. Thank you John for helping me achieve my goal with this mortgage.
Paul Rice
Paul Rice
551
John your customer service was outstanding going above and beyond!
Hayden Spencer
Hayden Spencer
551
John, sorry this is late. Just wanted you to know that we appreciated all your help and your quick response to all our questions. You certainly go "above and beyond" for your clients. Thanks again.
Ana Rincon
Ana Rincon
551
I don’t give him 10 stars because it does not allow me to do it, he is awesome!
Kimberly Ann
Kimberly Ann
551
John was very helpful, and we had a really great experience thanks to him. This was faster and easier than going to the bank. I would recommend it to everyone.
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